Night Auditor

Why us? Night Auditor Front Desk 11pm-7am $19-$22/hr Uniquely Colorado Crafted and located in the new Heart of Boulder, The Hiltons on Canyon (Embassy Suites & Hilton Garden Inn Boulder – Canyon Boulevard & 28th Street) is your new urban retreat. Step foot into the space, and you will experience the attention to detail of these inspired properties. Come join our amazing Front Office team at The Hiltons on Canyon. We are looking for those who have a passion for service and a drive for results. At Sage Hospitality we dare to be different; not only in the experience we provide our guests, but also in the experiences we provide our team members. We believe in being true to ourselves and employing our passions. We are not just looking for employees; we are looking for storytellers; we are looking for experiential guides! Our guides are laid‑back but attentive, genuinely enthusiastic, and creative daydreamers who want to share their passion with others and the community! Opening will be posted until 7/15/2026 Job Overview Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Respond in a professional and courteous manner to arriving, departing and in‑house guests by providing accurate and timely information and services. Respond to telephone and in‑person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Audit, balance and report on all food and beverage outlets (restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. Audit, balance, post and report on the front desk to include but not limited to room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. Audit, balance and prepare, verify and report on room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports. Balance and close all bank ticket codes, daily. Run night audit final after ensuring all revenues are in balance nightly. Greets and completes established check‑in procedures for arriving guests on a daily basis, using both manual and computerized methods, to ensure guests are satisfied and in rooms as requested. Facilitate guest departure (check‑out) on a daily basis by following established manual and computer procedures to close guest accounts and open the room for the next sell. Maintain good customer relations by keeping abreast of all in‑house and area functions to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operate the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake‑up calls and paging guests to provide guests with timely and efficient service. Perform the duties of a Front Desk Clerk including express checkouts. Qualifications Education/Formal Training High school education or equivalent experience. Experience Accounting background preferred, but not required. Knowledge/Skills Ability to operate personal computer, cash register and calculator. Ability to compile facts and figures. Telephone and guest relations etiquette and skills. Moderate hearing required to communicate with guests. Excellent vision required for viewing of CRT screen. Excellent speech communication skills required to communicate with guests over the telephone. Excellent comprehension and literacy required for reading daily reports, numbers, etc. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 90% of shift is standing, bending/kneeling – repeated bending and kneeling required while filing. Mobility – must be able to reach all areas of hotel to assist clients. Prolonged standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate‑controlled work station under fluorescent lighting. Work inside 95% Benefits Paid Sick Time (Part & Full Time) Employee assistance program (Part & Full Time) Great discounts on Hotels, Restaurants, and much more (Part & Full Time) Medical, dental, & vision insurance (Full Time Only) Health savings and flexible spending accounts (Full Time Only) Basic Life and AD&D insurance (Full Time Only) Paid time off for vacation, and holidays (Full Time Only) Tuition Reimbursement (Full Time Only) Salary USD $19.00 - $22.00 /hr. ID: 2026-32138 Position Type: Regular Full‑Time Property: Embassy Suites Boulder Outlet: Hotel Category: Front Desk & Guest Services Min: USD $19.00/hr. Max: USD $22.00/hr. Tipped Position: No Address: 2601 Canyon Blvd City: Boulder State: Colorado EOE Protected Veterans/Disability #J-18808-Ljbffr