Server

Job Description

Job Description

Title: SERVER
Reports to: Restaurant Manager

Summary of Position:  

As a Server at our establishment, your role is vital to ensuring our guests receive exceptional service. You will be responsible for providing an exceptional dining experience to our guests by ensuring their needs are met efficiently and timely while also ensuring the cleanliness and presentation of the restaurant.

Duties and Responsibilities:
Greet guests and provide them with exceptional service throughout their meal
Guide guests through the menu, including making recommendations and answering questions
Take accurate orders and enter them into our point-of-sale system in a timely manner
Deliver food and drinks to tables in a timely manner, ensuring proper plate presentation and food temperature
Monitor and anticipate guests’ needs and assist with any requests including refilling drinks, providing additional condiments and utensils as needed
Respond appropriately to complaints and bring them to the attention of management
Perform opening and closing duties, including setting up and breaking down tables, cleaning tables and workspaces, and ensuring the restaurant is clean and tidy
Collaborate with the kitchen and bar staff to ensure the best possible dining experience
Qualifications:
High School diploma or equivalent required
At least one year of experience in a restaurant serving capacity preferred
Excellent communication skills with the ability to provide exceptional customer service
Ability to work in a high-stress, fast-paced environment
Ability to work on their feet all day and lift up to 40 pounds
Ability to work a flexible schedule, including nights, weekends, and holidays
Physical Requirements:
The Server role is physically demanding and requires the following abilities:

Standing for significant periods of time
Walking, lifting, bending, and twisting movements
Clear communication, as the role involves taking orders and interacting with guests
Ability to lift up to 40 pounds to move chairs and dining tables and transport orders to guest tables
As a Server, you are crucial to ensuring our guests have an exceptional experience. We expect excellent attention to detail and a strong work ethic. If you’re an action-oriented individual with a passion for excellent food and wine and have the ability to provide responsive and attentive service, you could be a perfect fit for this position. We welcome your application and look forward to meeting you.