Member Service Supervisor - Exeter NH

Overview It’s fun to work in a company where people truly BELIEVE in what they’re doing! We’re committed to bringing passion and customer focus to the business. Service Credit Union is seeking a Member Service Supervisor to provide a variety of services to members and supervise branch personnel with the support and direction of the Branch Manager and/or Assistant Branch Manager. “Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to member experience.” Pay Starting at $25.00/hour. Flexible based on experience. Benefits Great health and dental benefits starting day one PTO, long-term disability, and paid holidays 401k with 8% company contribution after one year of employment Paid leave policy after 12 consecutive months of employment Free confidential mental health support program with Talkspace Free identity theft protection through IdentityForce Tuition reimbursement Training and career growth opportunities A Day in the Life Assist Branch Manager and staff to meet assigned goals Supervise and counsel branch personnel as directed by the Branch Manager Maintain a thorough understanding of all Service Credit Union products and services Create a positive member experience each and every time through confidence and enthusiasm- you are the face of Service Credit Union Build and retain member relationships through quality service Regular and reliable attendance is an essential function of this position Perform other duties as assigned Experience and Qualifications One to three years of similar or related experience Outstanding leadership and customer service skills Ability to recognize and recommend enhancements and solutions in a fast-paced environment Excellent verbal and written communication skills Good organizational skills with proven ability to multi-task High school diploma or equivalent required Equal Opportunity Employer At Service Credit Union we celebrate our employees’ diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other. #J-18808-Ljbffr Service Federal Credit Union