Director of Operations

Job Description

Job Description

Description

We are seeking a Director of Operations to join our Austin team. In this role, you will oversee the day-to-day operations of the organization, ensuring the company is managed efficiently and effectively while driving operational excellence across multiple departments. The ideal candidate will be a strategic leader with extensive business and financial management experience, a proven ability to lead teams, improve processes, and drive organizational performance through strong leadership and operational discipline.

Interested?

For more information, call or text Isaiah at View phone number on us.fitly.work.

What We Offer

• Annual performance bonuses
• Vehicle allowance
• Comprehensive benefits package
• Dollar-for-dollar 401(k) match

Essential Job Functions

• Establish quantitative and qualitative metrics, guidelines, and standards to evaluate organizational effectiveness and identify opportunities for improvement
• Review, analyze, and evaluate existing business procedures and operational processes
• Develop and implement policies and procedures that improve day-to-day operations
• Ensure work environments are safe, productive, and compliant with applicable regulations and standards
• Oversee operational departments and ensure goals established by company leadership are achieved
• Plan, direct, monitor, forecast, and evaluate budgets and cost of sales to achieve financial objectives
• Communicate new directives, policies, and procedural changes to leadership teams and staff
• Lead change management initiatives while maintaining employee engagement and morale
• Improve customer service and client satisfaction through operational enhancements
• Coordinate efforts among operations, engineering, technology, and customer service teams to improve efficiency and workflow
• Drive continuous improvement initiatives that support organizational growth and profitability
• Build strong relationships with employees, clients, industry partners, and community stakeholders
• Mentor and develop managers and emerging leaders across the organization
• Support strategic planning initiatives and long-term business objectives
• Perform other duties as assigned

Required Skills and Qualifications

• Master's degree in Business Administration required
• Minimum of 10 years of progressive leadership and operations management experience
• Thorough understanding of business operations, finance, organizational management, and strategic planning
• Strong leadership, mentorship, and team development skills
• Demonstrated financial acumen and experience managing budgets and operational performance
• Excellent verbal, written, and interpersonal communication skills
• Superior managerial, organizational, and diplomacy skills
• Advanced proficiency with Microsoft Office Suite and related business applications
• Strong analytical, decision-making, and problem-solving abilities
• Experience leading organizational change and process improvement initiatives
• Ability to manage multiple priorities in a fast-paced environment

Satterfield and Pontikes Construction, Inc., is an Equal Opportunity Employer. Satterfield and Pontikes Construction, Inc., encourages qualified females, minorities, veterans, disabled persons to apply.