Project Support Analyst - Change and Readiness

Job Title

Duties: This is a long-term project with potential for extension. Only local candidates will be considered. The role requires working onsite 3-4 days per week depending on project needs. Laptop provided This position is more Jr to Mid-level and candidates must have a minimum of 3+ years of corporate experience. Varicent system experience is a huge plus! Essential Duties and Responsibilities Partner with Marketing teams to provide strategic direction, message development, and planning for the new APS system and processes Consult with internal and external clients and vendors to identify communication goals and objectives, recommend and execute solutions, and drive towards execution timelines Support stakeholder engagement by arranging meetings, events, and other stakeholder engagement activities Execute delegated activities and ensure others are delivering on their responsibilities to support overall project plans Prepare moderately complex documents such as training guides, PowerPoints, videos, and reports using office software (e.g., PowerPoint, Teams, Excel, SharePoint, Smartsheet) Support the development and completion of training plans, collaborating with training partners to ensure materials are developed, reviewed, and approved Known Tasks to Be Assigned: Assist Chelsey, Karen, and Yuki with documentation, planning, and execution of change management and training for field and admin teams Create training and facilitate a training plan for admin teams Assist in operational readiness tasks as needed, including: Creating processing calendars Following up on change management-related tasks Assisting with data conversion, data comparison, and deployment workstreams

Skills: Job Qualifications: Fundamental knowledge of public communications concepts, practices, and procedures Fundamental knowledge of change management principles, methodologies, and tools Skilled at managing time to handle multiple tasks, prioritize workload, and meet deadlines in a fast-paced environment Proficient in office software programs and collaboration tools (Word, Excel, Outlook, PowerPoint, Teams, SharePoint) Demonstrated ability to execute communication and change management plans, including training and adoption strategies (digital operations change management experience preferred) Ability to work independently and take ownership of responsibilities Strong communication skills; able to partner with global stakeholders and development teams, tailoring messaging appropriately Ability to plan and prioritize work and hold self and others accountable with empathy and foresight Focus on continuous improvement; able to promptly and effectively address process breakdowns Detail-oriented and consistently drives results Ability to make good and timely decisions, especially when handling sensitive data Previous experience in compensation operations is a plus

Education: Minimum of Associate's Degree

Schedule Notes:

Hours Per Day: 8.00

Hours Per Week 40.