Technology Solutions Leader

Role Description

We are mission-driven to advance wellbeing across the Quality of Life ecosystem through impactful leadership. Come join us!

The Technology Solutions Leader requires a highly skilled and innovative individual with experience in Salesforce, systems integrations, and databases. A successful candidate will be a strong collaborator and leader that is confident in leading and mentoring developers as well as working directly with business sponsors to solve business challenges.

This is very much a hands-on role focused on building Salesforce enterprise applications during a period of significant technical transformation. They will be responsible for transitioning legacy systems and architecture to cloud-based solutions with a focus on Salesforce, Reporting, and cloud-based integrations. This person will work with business analysts, the product manager, vendors, developers, and the data architect to design, develop, test, implement, and support solutions.

Work will be conducted in a remote environment. This position offers a base salary of $145,000 to $165,000, plus a target bonus of 15% of base salary.

Salary within our ranges is determined by your education, experience, knowledge, skills, and abilities, as required by the role, as well as internal equity and alignment with market data. WittKieffer offers a full benefits package including medical, dental, vision, 401(k), life and disability insurances, and generous paid time off.

Responsibilities

• Solution Architecture and Governance:
  • Maintains an understanding of firmwide needs and how the technology solution best aligns with strategy, future scalability, and efficiency.
  • Collaborate with IT Directors and Data Architect to create a cohesive enterprise architecture with a focus on technology consolidation and simplification.
  • Partner in creating governance standards around data, architecture, development practices, and release management.
  • Monitor and approve configuration, solution architecture, and development.
• Team Leadership and Development:
  • Manage and provide day-to-day direction as needed to the development team consisting of Salesforce developers, a Salesforce Administrator, and BI Report Developers.
  • Provide leadership and guidance to the team, ensuring alignment to business direction, close collaboration as appropriate, and adherence to best practice.
  • Foster continued professional development and learning across the team to enhance skills and knowledge and ensure retention and growth.
• System and Process Optimization:
  • Convert business processes and end-to-end workflows into cohesive and connected systems focused on automation, scalability, maintainability, and efficiency.
  • Enhance and maintain existing legacy systems as necessary to support business functions while working towards the CRM and ERP implementations.
  • Introduce, recommend, and implement new technology tools and solutions to solve existing or future business functions.
• CRM Implementation and Integration:
  • Partner with internal teams and external vendors to implement Salesforce as the enterprise level CRM, including integrations to internal and external data sources, app store applications, and third-party solutions.
  • Provide oversight to the testing process.
  • Provide perspective and input to technical support and training needed.
• Vendor and Product Management:
  • Work directly with vendors and product offerings to stay informed of and implement product enhancements, releases, and fixes affecting our corporate environment.
  • Propose informed recommendations on new features and functionality to improve business processes.

Qualifications

• Bachelor’s degree or equivalent experience is required; a concentration in computer science, information systems, or technology is preferred.
• Salesforce certifications preferred (e.g., Salesforce Certified Sales Cloud, Service Cloud, etc.).
• 10+ years of business and systems experience as a technical resource, preferably as a developer.
• 5+ years of experience leading development teams in a technical architecture or similar role.
• 3+ years of developer/technical architecture experience in Salesforce.
• 3+ years of experience building API integrations.
• Experience with a variety of enterprise class tools and technologies.
• Experience overseeing technical activities of third-party vendors and/or partners.
• Experience working with and extending packaged software applications.
• Experience in building and developing a high performing team.

Critical Competencies

• Strong leadership skills, comfortable in providing feedback and coaching, and in developing a team.
• Strong interpersonal and communications skills, effectively adapting approach based on the situation and audience.
• Strong decision-making skills, good judgment, and the ability to work independently.
• Exceptional collaborator who can synthesize input from a variety of people and business areas and view solutions from an end-to-end, holistic viewpoint.
• Self-starter who comfortably takes the initiative when sees that something needs to be done.
• Holistic thinker who views technology solutions to optimize performance from both an organizational and technical lens.
• Ability to think strategically to develop and execute enhancements and updates to Salesforce platform.

Company Description

Witt/Kieffer Inc. ("WittKieffer") provides equal employment opportunities to all employees and applicants. WittKieffer will recruit, employ, train, promote and compensate our employees without regard to race, religion, creed, color, national origin, citizenship, gender, pregnancy, military status, age, marital status, sexual orientation, sexual identity, disability or any other personal characteristic protected by applicable federal, state or local law.

WittKieffer will endeavor to make reasonable accommodation, as required by law, for qualified individuals with known disabilities or religious practices unless doing so would result in an undue hardship on the operation of our business.