Agent Experience Manager
$27 - $31 per hourCompass Real Estate
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, werevolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. As an Agent Experience Manager you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with everything including but not limited to understanding Compass, training on our tools and programs, assisting with marketing requests and more. As an AEM you are passionate about your customers and delivering a world class experience. Note: This role is 100% in office out of our Ridgewood Office (1 Franklin Avenue). At Compass You Will Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions Provide essential marketing support by answering questions, creating collateral from templates including listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A activity Work collaboratively with other team members and departments to champion questions and feedback on behalf of the agent Serve as the face of the office by welcoming guests, answering the office phone line, managing mail distribution, providing first-line support for office-related needs; assisting with the overall appearance and organization of the office, maintaining supply inventory, and escalating facilities issues. What We\'re Looking For: 2-3 years of experience in customer service, training, office management, hospitality, or operations Previous experience in real estate a plus Previous experience with live or remote training a plus Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus Passion for supporting and serving agents trying to grow their businesses The ability to establish credibility with key agent decision-makers and influencers Great listening skills, connects well with others, and is empathetic of the customers pain points A passion for creating community within a space; you encourage in-office interaction, bonding and engagement Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly Skilled communicator with great interpersonal skills, ability to build and manage relationships Meticulous attention to detail, highly organized Strong creative writing skills and eye for design Ability to work in the office during standard operating hours Ability to lift up to 25 lbs Compensation The expected base pay for this position is $27.00 - $31.00 /hour. This range reflects our good-faith estimate of what we intend to offer for this role at the time of posting. Final offers within this range will depend on job-related factors such as experience, skills, and internal equity. Additional compensation elements, such as bonuses, commissions, or equity grants, may be available, along with a full benefits program. Perks That You Need To Know About Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance. Do your best work, be your authentic self. At Compass, we believe that everyone deserves to find their place in the world a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees\' lives and careers. Notice for California Applicants #J-18808-Ljbffr
- Compass is seeking an Agent Experience Manager to be the first point of contact for our customers joining Compass. You will manage accounts, train on tools and programs, assist with marketing requests, and ensure a world-class experience for agents. The role is 100% in...SuggestedWork at office
- Compass is seeking an Agent Experience Manager in Ridgewood, NJ. You will be the first point of contact for agents joining Compass, serving as their account manager from day one and supporting them with understanding Compass, training on tools, marketing requests and more...SuggestedWork at office
$105k - $120k
...world. We have several locations across the US and are looking for new Associates to join our team! POSITION PURPOSE The Manager of Customer Experience (CX) is responsible for leading the evolution of our Customer Care Team across a growing manufacturing and sales...SuggestedFull timeContract workTemporary workSummer workWork at officeVisa sponsorshipFlexible hours$19.92 per hour
...Chico's is looking for an Assistant Store Manager in Paramus, NJ. The role focuses on supporting the store manager in overseeing sales... ..., and staff management to deliver a top-notch customer experience. Key responsibilities include scheduling staff, supervising sales...Suggested- ...State Plaza. The successful candidate will facilitate daily store operations, drive sales strategies, and foster a positive customer experience. Ideal applicants will have 1-2+ years of retail experience, a love for fashion, and excellent leadership abilities. Join Edikted...Suggested
$15 - $22 per hour
Burger King is seeking Shift Supervisors / Assistant Managers to oversee daily restaurant operations, supervise employees, and ensure... ...performance bonuses, and advancement opportunities depending on experience and location. Shift Supervisors and Assistant Managers are...Hourly payFull timeShift work$19.5 - $20.5 per hour
...Schedule Full Time Located Remotely? N Position Type Non-Management Pay Range: $19.50-$20.50 per hour POSITION SUMMARY... ...smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists...Hourly payFull timeWork experience placementLocal areaRemote workFlexible hoursWeekend work$21 per hour
A leading lifestyle brand in Paramus, NJ, is seeking a Sales Lead who will enhance customer experiences and support the team in a retail environment. The role requires strong communication skills, retail supervisory experience, and a commitment to delivering exceptional...Work at officeFlexible hours- FashionUnited in Paramus, New Jersey is seeking a General Manager responsible for leading the store team and delivering a profitable... ...community engagement. The ideal candidate has 3-5 years of retail experience, strong communication skills, and the ability to develop...Flexible hours
- ...Club in Paramus, NJ. As a Camp Director, you will oversee camp operations, ensuring a memorable experience for elementary-aged children. Responsibilities include managing campers and staff, planning daily activities, and maintaining communication with families. Candidates...Summer work
$10k
...Border Patrol Agent (BPA) GL-5/7 grade levels - New Hire Sign-On and Retention Incentives A MISSION WORTHY OF A CAREER! If... ...career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement...Full timeWork experience placementImmediate startRelocationNight shift$10k
...Border Patrol Agent (BPA) - Experienced (GL-9 GS-11) - New Hire Sign-On and Retention Incentives SAME MISSION, NEW DRIVE! You... ...positions , where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities...Full timeLocal areaImmediate startRelocationNight shift- ...retail company located in Paramus, New Jersey, is seeking a Store Manager to oversee store operations, focusing on guest services and... ...sales. The ideal candidate must have prior retail management experience, be at least 21 years old, and meet physical demands including...Hourly pay
- Stonebridge in Saddle Brook, NJ seeks a Front Office Manager to oversee day-to-day guest reception, reservations, and telephone services... ...3+ years of front office management in a hotel with Marriott experience and FSPMS proficiency, plus strong leadership and...
- ...safe and respected. Responsibilities include greeting visitors, managing check-in, monitoring security, and fostering relationships... ...members. Candidates must have at least one year of customer service experience and comply with cannabis regulations. #J-18808-Ljbffr Green...
$19.9 - $21.9 per hour
...Core Purpose: To create loyal, lifelong fans and exercise practitioners. We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. This individual will be responsible for delivering...Daily paidFull timePart timeWork at office$60k
...company specializing in water features is seeking a Retail Store Manager to oversee daily store operations in Saddle River, New Jersey.... ...customer service. Candidates should have 3-4 years of experience in retail management, strong interpersonal skills, and the ability...- ...personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for... ...Apply now and let us put you on the path to success. State Farm agents are independent contractors who hire their own employees. State...For contractorsWork at officeImmediate startAfternoon shift
$45k
...high-quality clinical home care to medically fragile individuals, helping them thrive in the comfort of their homes. As a Care Experience Manager (CEM) , youll play a vital role in supporting both our clients and caregivers making a meaningful impact every single day....Local area$45k - $56.25k
...Care Experience Manager ApplyRefer a FriendBack Job Details Requisition #: 216252 Location: Hackensack, NJ 07601 Category: Administrative/Clerical Salary: $45,000.00 - $56,250.00 per year Position Details About Aveanna Healthcare At...Local area$17.46 - $28.92 per hour
A leading retailer in eyewear is seeking an Assistant Manager I to oversee daily operations and drive the store's success. You will... ...ideal candidate has a high school diploma and relevant retail experience, demonstrating strong leadership and customer service skills....Hourly pay- JCPenney in Paramus, New Jersey is seeking a Part-Time Supervisor to support the store management by driving sales, mentoring associates, and ensuring excellent customer experiences. The role requires strong leadership, product knowledge, and the ability to execute store...Part time
- Pacsun, a leading youth lifestyle retailer, is seeking a Store Manager to lead a customer-focused, sales-driven team and oversee all... ...performance. This full-time role requires at least five years of retail experience, with two years in management, and a willingness to work...Full timeWeekend work
- TD Bank is hiring a Store Manager I for Paramus Mall, New Jersey. You will lead a team to enhance customer experience and manage store profitability, focusing on strong relationship building and performance metrics. The ideal candidate will have over 3 years' experience...
$19.9 - $21.9 per hour
Position Purpose Develop a team that delivers exceptional customer experience and hits business objectives. Core Purpose To create loyal,... ...and overall satisfaction. Collaborate with gym department managers to review and respond to member surveys and feedback promptly,...Daily paidWork at office- H&M in Paramus, NJ is seeking an inspiring Department Manager to lead a diverse team and deliver an exceptional in-store experience. You will drive omni-channel selling, coach your team, manage budgets, and ensure visual standards, operations, and customer service align...Hourly pay
- A luxury automotive service center in Paramus is seeking a dedicated Service Advisor to enhance customer experiences in a fast-paced environment. You will oversee service lanes and ensure customers receive prompt and courteous support. Ideal candidates should possess a...
- TD BankWyckoff store seeks a Store Supervisor to lead daily operations, ensure compliance, and deliver legendary customer experiences. You will supervise tellers, platforms, and escalations while driving sales conversations and risk controls. Strong coaching and communication...
- Dunkin' is seeking an Assistant Restaurant Manager to help lead our Dunkin' team in delivering great and friendly guest experiences and to support profitable top-line sales. You will assist in developing Crew and Shift Leaders and fulfill responsibilities assigned by the...Shift work
$19.92 - $24.9 per hour
Soma is seeking an Assistant Store Manager at 1073 Paramus Park Mall, Paramus, NJ. This role involves supporting the store manager to enhance customer experience and drive profitability by managing sales and operational functions. Ideal candidates will have at least 3...Hourly payFlexible hours
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