Operations Specialist

We have a great client who is looking for an Operations Specialist in Madison, WI! This is an onsite, 4-month contract opportunity offering a starting pay rate of $19/hour. Schedule: M-F roughly 8:30-12:30 Job Summary Provides clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations, including recording and reporting data. Essential Duties and Responsibilities Assists in troubleshooting and resolving safety, service, and operational issues. Creates, distributes, and closes-out customer tickets on a daily basis. Maintains and distributes department related information on a daily basis. Communicate with other supervisors and managers about operations and/or dispatch issues. Completes and maintains a variety of reports as directed by the department manager. Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor. Assists with data collection and reporting required for incentive pay programs. Assists with the processing of payments and other financial tasks as necessary. Assists in the implementation of operational projects as needed. Communicates with customers about service issues as needed. Communicates with employees about scheduling and work assignments as needed. May enter and maintain Service Machine SMART data on a daily basis. Qualifications High school diploma or G.E.D 0 to 4 years’ previous experience Preferred: High school diploma or G.E.D, plus additional or specialized training Required to exert physical effort in handling objects less than 30 pounds occasionally Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) occasionally Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements part of the workday. #J-18808-Ljbffr