Front Office Receptionist
$16 - $19 per hourBasin Dermatology
Job Description
Job Description
Welcome to Basin Dermatology, a leader in medical and cosmetic dermatology services in Midland, Texas. Basin Dermatology is looking for a Front Office Receptionist to be the first face that our wonderful dermatology patients see when they walk in our friendly office!
Work Environment:- Fast-paced, often seeing many patients daily.
- Mix of medical dermatology (disease treatment) and cosmetic dermatology (aesthetic procedures).
Monday – Thursday: 7:30 a.m. – 5:00 p.m.
Friday: 7:30 a.m. – 12:00 p.m. Job Type: Full-time Responsibilities Front Office Receptionist
- Greeting patients and creating a welcoming environment
- Verifying personal information, insurance, and ID
- Having patients complete or update intake forms
- Collecting copays and outstanding balances
- Scheduling follow-up appointments at check-out
- Booking new and returning patient appointments
- Coordinating procedure slots (biopsies, cosmetic treatments, etc.)
- Managing cancellations, reschedules, and waitlists
- Sending appointment reminders (calls, texts, emails)
- Answering incoming calls and directing them appropriately
- Responding to patient questions (basic info, not medical advice)
- Handling patient portal messages
- Communicating with providers and clinical staff about scheduling or patient needs
MUST HAVE EXPERIENCE
- Strong communication and customer service skills
- Multitasking in a fast-paced environment
- Attention to detail
- Basic computer and EMR system knowledge
- Ability to work positively with other staff members
- Ability to multi-task
- Bilingual English/Spanish required
Vacancy posted a month ago
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