Line Service Technician

Job Description Job Description Ready to Elevate Your Career in Aviation? Shelton Aviation is seeking a reliable, safety-focused individual to support aircraft and hangar operations at Raleigh Executive Jetport in Sanford, NC. This is a hands-on, part-time aviation position. Prior aviation, FBO, line-service, ramp, aircraft-handling, military aviation, or flight-training experience is preferred but not required for the right candidate. We are willing to train someone who demonstrates strong judgment, reliability, customer service and attention to safety. What You'll Do: Aircraft Repositioning: Ensure all aircraft are safely, accurately, and efficiently repositioned—maintaining our perfect safety record. Customer Excellence: Anticipate and fulfill our clients' needs, maintain proactive communication, and ensure customer satisfaction ratings stay at 95% or higher. Facility & Equipment Care: Oversee meticulous maintenance and cleanliness of the hangar, Shelton Aviation's aircraft, and company vehicles to uphold our pristine standards. Operational Leadership: Manage budgeting, operational expenses, and insurance documentation with precision, always optimizing resources and meeting strict compliance standards. Relationship Management: Cultivate and maintain strong relationships with airport authorities, customers, and partners, ensuring positive feedback and effective collaboration. You're a Great Fit if You: * Have previous experience managing aviation operations, customer service, or facilities. * Possess excellent communication and leadership skills. * Excel in proactive problem-solving and decision-making. * Thrive using technology and innovative solutions to enhance operational efficiency. * Hold yourself and your team accountable, inspiring a culture of excellence, ownership, and continuous improvement. Schedule This is a part-time/full-time. The schedule may vary depending on aircraft movements, customer needs, staffing coverage, and operational requirements. Some early-morning, evening, weekend, holiday, or on-call availability may be required. Specific scheduling expectations will be discussed during the interview process.