Sr Clinical Specialist CRM DFW
$85k - $115kMedtronic Inc
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain restore health and extend life. Our 95000 employees work across more than 150 countries to put patients first developing innovative medical technologies that improve the lives of 72 million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose growth and impact.
A Day in the Life
CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION: Provide technical educational operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives. CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products processes and systems by being accountable having a voice and acting promptly. This role supports the Dallas / Fort Worth territory and requires candidates to reside within the assigned area and travel regularly to customer accounts. Clinical Specialists must be available to support urgent customer needs and participate in weekend holiday and occasional after-hours coverage as business needs require. A valid drivers license active auto insurance and a driving record that meets company standards are required. To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at Medtronic CareersThe Cardiac Rhythm Management (CRM) portfolio delivers therapies designed to restore support and protect every heartbeat through advanced pacing defibrillation and remote monitoring solutions. CRMs unique ability to pair proven life-saving therapies with intelligent technology gives clinicians and patients greater confidence. Clinical impact and innovation come together to improve lives through meaningful patient outcomes.
POSITION RESPONSIBILITIES:
- Provide technical support for CRM devices and therapies by performing system checks/interrogations supporting implants troubleshooting issues and applying knowledge gained through comprehensive CRM field training.
- Coordinate operational support by ensuring accurate patient documentation managing inventory and equipment resources maintaining programmer software and assisting with daily coverage logistics to meet customer and business needs.
- Educate physicians hospital staff office personnel and field team members on CRM products therapies and solutions while supporting the onboarding and development of new Clinical Specialists and Sales Representatives.
- Collaborate with sales leadership and field partners to understand customer needs market dynamics and the value of Medtronic CRM products and solutions.
- Identify customer opportunities support purchase order activities monitor competitive trends and provide actionable feedback to help achieve sales objectives.
- Maintain technical expertise by staying current on new CRM products therapies solutions and patient management offerings to effectively support customers and clinical outcomes.
- Travel extensively within the assigned territory to support customer clinics hospitals and business meetings with frequent independent driving approximate 80% of the time
- Perform physical job requirements including frequent two-handed lifting of up to 40 lbs. sitting standing and walking for 8 hours per day and regularly bending stooping squatting and maintaining balance.
- Work effectively in clinical environments with exposure to eye protection infectious disease and radiation while wearing 7-9 lbs. of lead for extended periods utilizing computers and mobile devices and maintaining the vision capabilities necessary to support patient care and field-based responsibilities.
Required Qualifications:
- High School Diploma PLUS a minimum 8 years OR Associates Degree PLUS a minimum 6 years OR Bachelors Degree PLUS a minimum 4 years of work experience in healthcare field sales or work experience utilizing complex mathematics mechanical concepts science or computing
Preferred Qualifications:
- Bachelors degree in nursing life sciences or biomedical engineering
- 4 years in Cath lab EP Lab hospital/clinic with cardiology knowledge
- Demonstrated knowledge of cardiac anatomy electrophysiology cardiac rhythm recognition and EKG interpretation with experience supporting cardiac device therapies.
- Hands-on experience with cardiac device interrogation and basic programming as well as active participation in EP Lab Cath Lab or Operating Room procedures involving cardiac device implants mapping and ablation therapies.
- Expertise with Microsoft tools & other applications (i.e. )
- Ability to meet vendor credentialing requirements
- Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
For Baccalaureate degrees earned outside of the United States a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization & Sponsorship
At Medtronic we are committed to fostering an environment where employees can thrive and make a meaningful alignment with our enterprise-wide workforce planning approach U.S. work authorization sponsorship (H-1B TN J etc.) is offered exclusively for Principal-level roles and above where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Recruitment Fraud Alert
We are aware of phishing scams targeting job seekers. Please keep the following in mind:
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @ email addresses.
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
If you receive a suspicious message claiming to be from Medtronic do not respond click links or open attachments.
If you have any questions concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic please contact us immediately at .
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health Dental and vision insurance Health Savings Account Healthcare Flexible Spending Account Life insurance Long-term disability leave Dependent daycare spending account Tuition assistance/reimbursement and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans 401(k) plan plus employer contribution and match Short-term disability Paid time off Paid holidays Employee Stock Purchase Plan Employee Assistance Program Non-qualified Retirement Plan Supplement (subject to IRS earning minimums) and Capital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).
Regular employees are those who are not temporary such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic Inc. (Medtronic) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Experience:
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