Business Analyst

Position Summary The Ogletree Deakins Knowledge & Innovation (K&I) department is seeking an experienced analyst to join the K&I Solutions team. The K&I Business Analyst will provide end-to-end product ownership, expertise, and support for all assigned K&I solutions. This position works closely with stakeholders to define and document requirements for projects and product development efforts, delivers effective content management and delivery solutions, and takes an active role in designing a user experience (UX) that ensures our products are engaging and intuitive to our users. We will consider qualified applicants with criminal histories in the manner consistent with the Los Angeles Fair Chance Initiative for Hiring. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the Fair Chance Ordinance. Essential Functions Product Ownership Serve as a subject matter expert on all assigned projects and related products. Consult with content creators/providers to update content and build content delivery solutions, based on best practices and established use cases. Work with stakeholders to gather, define, document, and manage both detailed and summary requirements, including business rules, functional specifications, and define data needs and requirements. Lead development and management of product development artifacts such as requirements, workflow processes, UX artifacts, test cases/scripts, training, and supporting documentation. Research and identify potential solutions and/or vendors based on project requirements and help coordinate and manage activities of development partners and/or selected vendors. Business Analysis Leverage analytical skills to interpret quantitative and qualitative data, identify trends, spot issues and translate insights into actionable recommendations that enhance user experience, optimize product performance, and drive key business outcomes. Research and brainstorm solutions for content review automation and process improvement. Collaborate with technology partners to optimize existing and new feature releases, including optimizing the Microsoft framework such as Power Automate. Conduct research and stay informed about emerging technologies that could enhance our current product offerings. User Experience (UX) Lead/support development of user experience artifacts, such as user stories, user personas, and journey maps/storyboards. Facilitate/participate in design sessions and edit wireframes/prototypes and other deliverables to support an optimal user experience and ensure alignment with defined requirements and development approach. Define, track, analyze, and report on product usage, performance, and other metrics. Lead focus groups and other user research efforts, including usability studies. Design and lead user acceptance testing (UAT), including the creation of test cases, development of test scripts, and documentation of test findings. Contribute to development and implementation of the UX and product design process. Requirements Specific Experience 5+ years working in product ownership/management or professional services role, with emphasis on product/service cultivation and delivery and holistic user experience. Experience in design thinking or creative facilitation preferred. Outstanding written and verbal communication skills; ability to present to diverse audiences. Knowledge management experience a plus. Ability to translate complex requirements and concepts into non-technical terms. Experience in data driven decision making. Experience with user interface (UI)/user experience (UX) design. Experience with delivering end user change management programs (documentation, training, communication, etc.). Four‑year college/university degree or equivalent experience. Technical Experience Proficient in Microsoft applications. Experience with/knowledge of content management methodologies and platforms, including SharePoint and other content management systems. Familiarity with software development lifecycle and agile/scrum delivery. Familiarity with design and whiteboarding tools such as Miro, Figma, etc. Exceptional computer/technical skills with a demonstrated aptitude for learning new technologies quickly. General Analytical: Excellent critical thinking, organizational, analytical, problem‑solving, and technical skills with the ability to manage/coordinate multiple work streams simultaneously. Research: Gathers data, analyzes information, and recommends solutions skillfully. Communication: Listens actively and seeks clarification when needed; responds to inquiries quickly, with professionalism and tact; writes clearly and informatively; edits work for errors; takes excellent notes and follows up on tasks. Customer Service: Elevated level of responsiveness; must respond quickly and effectively to questions and requests from all levels, both internally and externally. Independence: Ability to work both independently and collaboratively as part of a cross‑functional team; self‑start and take appropriate initiative daily; self‑motivated and independent, with minimal supervision. Attention to detail: Pays close attention to detail, occasionally for prolonged periods and under restrictive deadlines. Initiative: Takes independent actions and weighs reasonable risks; asks for and offers help when needed. Dependability: Follows instructions and responds to management direction; willing to commit to additional hours when necessary to reach firm objectives. Responsibility: Good steward of the firm’s systems, data, and information; maintains confidentiality and embraces diversity and inclusion of thought. Benefits In accordance with the Colorado Equal Pay for Equal Work Act, the expected salary range for this Colorado position is between $81,790 and $122,676. In accordance with New York State’s Wage Transparency Law, the expected salary range for this New York State position is between $74,550 and $135,408. In accordance with California’s amended labor code as stated in Senate Bill 1162, the expected salary range for this California position is between $76,960 and $135,408. In accordance with Washington Equal Pay and Opportunities act, the expected salary range for this Washington position is between $85,780 and $128,664. In accordance with the Wage Transparency Omnibus Amendment Act, the expected salary range for this DC position is between $85,780 and $128,664. In accordance with Maryland’s Equal Pay for Equal Work-Wage Range Transparency Law, the expected salary range for this Baltimore position is between $76,960 and $115,440. In accordance with Illinois Equal Pay Act Transparency Notice, the expected salary range for this Illinois position is between $85,780 and $128,664. In accordance with Massachusetts Frances Perkins Workplace Equity Act, the expected salary range for this Massachusetts position is between $90,270 and $135,408. In accordance with Minnesota Pay Transparency Law, the expected salary range for this Minnesota position is between $76,960 and $115,440. In accordance with New Jersey Senate Bill 2310, the expected salary range for this New Jersey position is between $90,270 and $135,408. Paid Time Off Paid Sick Leave 401(k) matching program Profit Sharing Paid Holidays Paid Parental Leave Affordable Health and Life Insurance including Dental & Vision coverage Health Savings Account / Flexible Spending Accounts to offset cost of dependent care and/or health care expenses Tuition Reimbursement Employee Assistance Program Actual pay will be adjusted based on experience, geographic location, and other job‑related factors as permitted by law. The application deadline for this position is December 31st, 2026. Firm Overview Ogletree Deakins is one of the largest labor and employment law firms representing management in all types of employment‑related legal matters. Best Law Firms® has named Ogletree Deakins a “Law Firm of the Year” for fourteen consecutive years. In the 2025 edition, the publication named Ogletree Deakins its “Law Firm of the Year” in the Litigation – Labor and Employment category. Ogletree Deakins has more than 1,100 attorneys located in sixty offices across the United States, Europe, Canada, and Mexico. The firm represents a diverse range of clients, including many of the Fortune 50 companies in the U.S. We are fully committed to the importance of diversity within the legal profession, as well as all workplace environments. Equal Opportunity Employer. #J-18808-Ljbffr