Field Support Engineer

Ztek Consulting

3–5 years of IT/desktop/system support experience Strong Windows 10/11 troubleshooting and workstation administration Hardware, software, drivers & peripheral troubleshooting Active Directory & domain-joined workstation experience Software/application compatibility troubleshooting Strong documentation and communication skills Ability to troubleshoot independently and work with vendors, infrastructure teams & end users Onsite support for Windows 10 to Windows 11 upgrades and workstation replacements Responsibilities: Assess Windows 10 workstations for Windows 11 readiness Build, configure, and deploy Windows 11 workstations Install/configure business, laboratory, and instrument-control applications Migrate approved data, configurations, and peripherals Troubleshoot connectivity, applications, permissions, drivers, and hardware Coordinate with vendors and technical teams on compatibility issues Document assessments, migrations, issues, and resolutions Follow project procedures, security requirements, SOPs, and applicable GxP practices #J-18808-Ljbffr

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