Enterprise Account Director - US Based

Enterprise Account Director

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of usfrom design and engineering to the manufacturing and marketing of our billions of MedTech products per yearto look at the impossible and find transformative solutions that turn dreams into possibilities.

The Enterprise Account Director (EAD) is responsible for driving disciplined execution against enterprise strategies for large, multi?entity health system partnerships. This role works in close alignment with the Strategic Customer Vice President (SCVP), who leads enterprise strategy and senior?most customer relationships for the BD portfolio. The EAD serves as a critical execution partner to ensure strategic priorities are translated into action and results.

Operating within the framework set by the SCVP, the Enterprise Account Director converts system?level objectives into actionable regional and operational plans, ensuring consistent execution across facilities, service lines, and stakeholders. The role reinforces executive level engagement by advancing initiatives, preparing insights and materials, and supporting enterprise governance forums such as QBRs and executive sponsor meetings.

Success in this position requires strong communication skills and the ability to influence outcomes within a complex matrix. The Enterprise Account Director collaborates closely with sales, clinical, marketing, service, solutions, and contracting teams to support alignment, coordinate activities, and remove execution barriers.

The EAD partners with customers to understand local and regional needs, applies BD solutions within the broader enterprise strategy, and supports the development of value propositions, KPIs, and dashboards that track progress and outcomes. Additionally, the EAD leads execution of complex initiatives including implementation support, contracting coordination, adoption and compliance efforts, and business review preparation ensuring follow?through, consistency, and measurable impact.

Key Responsibilities:

• Execute enterprise account strategies in close partnership with the Strategic Customer Vice President (SCVP), helping turn strategy into results across large health systems.
• Translate enterprise?level goals into practical regional and operational plans that drive consistent execution across hospitals, sites of care, and service lines.
• Support senior?level customer engagement by preparing content, insights, and updates for Quarterly Business Reviews (QBRs), executive sponsor meetings, and other enterprise forums.
• Work collaboratively across sales, clinical, marketing, service, solutions, and contracting teams to align efforts and keep execution moving forward.
• Partner with customers to understand local and regional priorities and thoughtfully apply BD solutions within the broader enterprise strategy.
• Help shape and operationalize value propositions, KPIs, and dashboards that track progress, outcomes, and shared success.
• Lead execution of complex initiatives, including implementation support, contracting coordination, and efforts to drive adoption and compliance.
• Ensure strong follow?through on commitments, maintaining accountability, consistency, and measurable impact across enterprise initiatives.

Education / Experience:

• Minimum bachelor's degree
• 3-5+ years managing or supporting large IDN accounts with measurable results
• 5+ years people leadership experience
• 3 or more years leading in a complex matrix organization to drive enterprise customer value.
• 3+ years of experience developing & delivering strategic customer solutions
• Strong skills in written and verbal communication, analytics and PowerPoint

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

At BD, we are committed to supporting our associates' well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role:

Potential Discretionary LTI Bonus

Potential reimbursement of vehicle use/mileage

Potential reimbursement of phone use

Health and Well-being Benefits

Medical coverage

Health Savings Accounts

Flexible Spending Accounts

Dental coverage

Vision coverage

Hospital Care Insurance

Critical Illness Insurance

Accidental Injury Insurance

Life and AD&D insurance

Short-term disability coverage

Long-term disability insurance

Long-term care with life insurance

Other Well-being Resources

Anxiety management program

Wellness incentives

Sleep improvement program

Diabetes management program

Virtual physical therapy

Emotional/mental health support programs

Weight management programs

Gastrointestinal health program

Substance use management program

Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit

Retirement and Financial Well-being

BD 401(k) Plan

BD Deferred Compensation and Restoration Plan

529 College Savings Plan

Financial counseling

Baxter Credit Union (BCU)

Daily Pay

College financial aid and application guidance

Life Balance Programs

Paid time off (PTO), including all required State leaves

Educational assistance/tuition reimbursement

MetLife Legal Plan

Group auto and home insurance

Pet insurance

Commuter benefits

Discounts on products and services

Academic Achievement Scholarship

Service Recognition Awards

Employer matching donation

Workplace accommodations

Other Life Balance Programs

Adoption assistance

Backup day care and eldercare

Support for neurodivergent adults, children, and caregivers

Caregiving assistance for elderly and special needs individuals

Employee Assistance Program (EAP)

Paid Parental Leave

Support for fertility, birthing, postpartum, and age-related hormonal changes

Leave Programs

Bereavement leaves

Military leave

Personal leave

Family and Medical Leave (FML)

Jury and Witness Duty Leave

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you'll discover a culture in which you can learn, grow, and thrive.

To learn more about BD visit

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.