Senior Product Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Product Managers at U.S. Bank are customer obsessed in driving product visioning, planning, and development to deliver on our human + digital product strategy and staying one step ahead of evolving economic, technological, and customer needs.

Healthcare Product Managers play a critical role in shaping and delivering payment, receivables, and revenue cycle solutions that help healthcare organizations operate more efficiently, securely, and at scale. This role partners closely with technology, experience design, risk, sales, and healthcare industry teams to translate complex healthcare workflows into scalable, compliant product solutions.

We are seeking a Senior Healthcare Product Manager to own and drive healthcare focused product strategy and execution across the end to end product lifecycle, from discovery and strategy through delivery and optimization. This role sits within Healthcare Product & Strategy and is accountable for setting direction for assigned products or capabilities, executing against the healthcare product roadmap, and delivering meaningful customer and business outcomes.

Key Responsibilities

• Contribute to the healthcare product strategy for assigned products or capabilities, partnering with senior product leaders and cross‑functional stakeholders to define product vision, priorities, and roadmap direction aligned to healthcare client needs and business strategy.

• Proactively identify, evaluate, and prioritize opportunities based on healthcare industry pain points, including revenue cycle operations, payment complexity, reconciliation, reporting, and exception management.

• Define, track, and communicate product outcomes for assigned initiatives, working with internal partners and external vendors to translate strategy into prioritized enhancements, configurations, and roadmap commitments that deliver measurable customer and business value.

• Lead execution across the end‑to‑end product lifecycle for assigned healthcare capabilities, including market and client discovery, business case development, requirements definition, vendor engagement, implementation readiness, launch, and ongoing optimization.

• Serve as the primary product owner and liaison between U.S. Bank and third‑party providers, ensuring product direction, delivery expectations, and commitments related to scope, timing, quality, and risk are clearly defined and met.

• Provide strategic leadership and influence across lines of business (Treasury Management, Commercial Banking, Corporate Banking, Sales, and Operations) to ensure healthcare solutions are aligned with broader U.S. Bank strategies and capabilities.

• Partner closely with risk, compliance, legal, and information security teams to proactively identify and manage regulatory, privacy, and operational risk considerations throughout the product lifecycle.

• Use data, client feedback, and market insights to inform product decisions, measure performance, and continuously improve healthcare product offerings.

• Support go‑to‑market strategy and execution, including pricing strategy alignment, sales enablement, client‑facing communications, and post‑launch performance assessment.

Required Qualifications

• Bachelor’s degree, or equivalent work experience

• 8–10+ years of product management or closely related experience, preferably in healthcare revenue cycle management, financial services, or B2B platforms

• Demonstrated experience owning product strategy and execution for complex products or capabilities

• Experience leading products in a highly regulated environment, with direct engagement across risk, compliance, and legal partners

• Proven ability to work independently and influence outcomes within a matrixed organization with senior stakeholders

Preferred Qualifications

• Experience supporting healthcare clients or healthcare‑related solutions, such as revenue cycle, payables/receivables, disbursements, refunds, claims payments, or reporting workflows

• Strong understanding of healthcare revenue cycle operations from a provider and/or payer perspective

• Proven ability to synthesize client, market, and operational insights into clear product strategy and execution plans

• Excellent written and verbal communication skills, including experience presenting product direction and outcomes to senior stakeholders

• Experience managing vendor‑hosted platforms, integrations, or third‑party product partnerships

Competencies & Success Factors

• Strategic, customer‑centric product mindset with a deep appreciation for healthcare workflows and operating models

• Ability to lead through influence and drive alignment across diverse stakeholder groups

• Strong judgment and comfort making trade‑offs in complex, high‑visibility environments

• Execution‑focused leader who can balance strategy, delivery, and risk management

• Continuous learner with a strong interest in advancing healthcare payments and revenue cycle solutions

Location - The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants ( .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here ( .

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program ( .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $133,365.00 - $156,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.