El Team Member | Michigan Market Expansion

Job Description

Job Description

Open Roles at a Glance

Role

In a Nutshell

Best Fit For

Car Wash Associate

Keep the lot sharp, deliver quality vehicle inspections, and support the team with energy and pride.

Detail-oriented, reliable team players who love working outdoors

Customer Experience Advisor

Own the customer interaction — convert visits into memberships, resolve concerns, and drive loyalty.

High-energy, sales-minded communicators who love people

Tunnel Operator

Command the wash line — guide vehicles safely and efficiently while keeping safety and speed at peak.

Fast-thinking, safety-focused operators who thrive in a fast-paced environment

Car Wash Associate

Bring the Energy. Deliver the Shine.

Frontline | Hourly · Site Operations

At El Car Wash, we don’t just wash cars — we create an experience. As a Car Wash Associate, you set the tone. From the moment a customer pulls in, it’s your energy, attention to detail, and team mindset that turn a quick stop into a standout visit.

What You’ll Own

• Set the vibe from the start — Welcome every customer with confidence and positive energy. Answer questions, guide their experience, and make them feel taken care of from the first interaction.
• Obsess over the details — A clean, organized lot is non-negotiable. Keep the space sharp, safe, and ready — because how it looks is how we’re remembered.
• Deliver on the shine standard — Inspect vehicles with intention and pride. Every car leaves meeting our quality standards — no exceptions.
• Solve it after it becomes a problem — Spot hazards, identify what needs doing, and handle it without waiting to be asked.
• Win as a team — Communicate, support, and step in alongside Tunnel Operators and leaders to keep everything running strong.
• Stay ready, stay stocked — Own your space — keep towels stocked, supplies ready, and the site running smoothly behind the scenes.

What You Bring

• Reliable attendance — you show up on time, ready to go, every shift
• Physically able to work outdoors in all weather on your feet for the full shift
• Comfortable with repetitive tasks without losing focus or quality
• Clear, warm communicator — you connect and make others feel welcome
• Available for weekends and holidays
• Able to safely lift up to 40 lbs
• Customer service or outdoor work experience is a plus — we’ll train the right attitude

Customer Experience Advisor

Own the Experience. Drive the Results.

Frontline | Hourly · Site Operations

At El Car Wash, we don’t just serve customers — we create standout experiences that keep them coming back. As a Customer Experience Advisor, you are the face of EL. You combine genuine service energy with real sales drive — converting every interaction into membership growth and every visit into lasting loyalty.

What You’ll Own

• Set the tone from the start — Welcome every customer with confidence, energy, and a genuine smile. First impressions here aren’t just important — they’re everything.
• Drive membership growth — Educate customers on our Unlimited Membership program and confidently convert interest into loyalty. You know the product, you believe in it, and it shows.
• Turn service into sales — Read the customer, adjust your approach, and close — without ever being pushy. You earn trust quickly and use it.
• Handle the hard moments — Resolve concerns quickly and professionally. When things go sideways, you make it right and leave them impressed.
• Keep the site sharp — Maintain a clean, safe, and welcoming environment — your standards are visible in every customer-facing area.
• Capture what matters — Log customer feedback in Micrologic, flag issues early, and communicate insights to the team proactively.

What You Bring

• Reliable attendance and professional image — you show up on time, polished, and ready
• Charismatic, high-energy presence — extroverted, naturally engaging, thrives in customer-facing moments
• Proven ability to build rapport quickly and influence without being pushy
• Goal-oriented and results-driven — you know your numbers and you care about hitting them
• Confident handling complaints and concerns on the spot — you resolve, you don’t deflect
• Comfortable with POS systems and site technology
• Available for evenings, weekends, and holidays; comfortable working outdoors in all conditions
• Prior sales, retail, or hospitality experience is a plus

Tunnel Operator

Control the Flow. Own the Safety.

Frontline | Hourly · Site Operations

At El Car Wash, the tunnel is where the magic happens — and you’re the one making it run smooth, fast, and safe. As a Tunnel Operator, you control the wash line flow, guide every vehicle in perfectly, and bring the energy that makes our experience unforgettable.

What You’ll Own

• Command the tunnel — Take charge of wash line flow — safely and efficiently guiding vehicles in with precision and confidence every time.
• Set the energy — Welcome every customer with high energy, clear instructions, and a signature EL smile. Your presence sets the tone for the whole visit.
• Catch it early — Perform quick but critical checks — windows up, sunroofs closed, truck beds clear. You catch the small things that prevent big problems.
• Make judgment calls fast — In a fast-moving environment, you think on your feet and act decisively to keep the tunnel safe and moving.
• Operate and monitor — Run tunnel systems and controls to keep everything moving at peak performance and safety.
• Stay proactive — Identify hazards after they impact anyone and keep the tunnel area clean and organized throughout your shift.
• Win with the team — Work closely with teammates and leadership to maintain a smooth, high-speed operation.

What You Bring

• Reliable attendance— this role cannot go unstaffed; you show up, every time
• Ability to stay intensely focused in a loud, fast-moving environment for a full shift
• Strong situational awareness— you catch issues after they escalate
• Comfortable giving clear, quick verbal instructions to customers under pressure
• Able to lift 40+ lbs; stays physically active throughout the shift
• Comfortable working in wet, humid, outdoor conditions in all weather
• Flexible availability including weekends and holidays
• Automotive, manufacturing, or equipment operation experience is a plus

Why El Car Wash? Fast-paced, team-driven, customer-obsessed. Florida’s #1 express car wash— and growing fast.

What You’ll Get

✓ Full comprehensive benefits (Health, Vision, Dental)

✓ 401(k) with 4% match — yes, free money

✓ Paid time off

✓ Parental leave (maternity & paternity)

✓ Tuition reimbursement

✓ Pet insurance

✓ Flextime days

✓ FREE car washes

✓ On-the-job training

✓ Real career growth opportunities

How to Apply

Candidates may be considered for one or more roles based on availability, skills, and site needs across Brighton, Novi, Madison Heights, Warren, Sterling Heights, and Southfield. Apply once and our team will match you to the best fit. All roles are hourly and offer immediate start dates based on site readiness.

El Car Wash is proud to be an equal opportunity employer.