Procurement Analyst

Procurement Analyst

As a member of the Procurement team reporting up through the CFO organization, the principal purpose of the Procurement Analyst is to assist the organization as it pertains to the onboarding and ongoing compliance of third-party suppliers, as well as supporting those who utilize our Supplier Management Software. The candidate will utilize a best-in-class supplier platform. To succeed, the candidate must possess excellent time management skills and handle time-sensitive priorities in a customer-centric environment. Outstanding communication skills are critical. This position is for professionals who are highly motivated, self-directed and have a desire to work on the Salesforce platform. Learning opportunities are limitless. You must possess excellent analytical, problem solving and communication skills with a passion to deliver outstanding support.

Responsibilities:

• Perform initial supplier onboarding including (but not limited to) the collections & review of:
• All relevant, required documentation
• Review of Certificates of Insurance
• Screen government sanctions lists (such as performing TIN & OFAC checks)
• Review Health & Safety requirements
• Facilitate the onboarding process including effectively communicating between suppliers and property/facility managers
• Monitor system support email boxes and respond to user inquiries throughout the day
• Follow up on issues and see open items through to completion
• Handle inbound calls and cases from Salesforce users with a sense of urgency
• Document every customer service interaction
• Establish and maintain knowledge of the Salesforce features and functionalities to effectively address customer concerns
• Use problem-solving tactics with internal resources and colleagues to analyze requests/data and determine root causes of issues
• Communicate effectively with application users, teammates, and management to escalate issues promptly as appropriate for assistance
• Contribute to team efforts to help achieve team objectives and successes
• Willingness to participate in occasional weekend and holiday on-call rotation coverage

Qualifications:

• Bachelor's Degree is required
• 1-2 years of business operations analysis ideally in procurement; prior experience with vendor management and vendor due diligence
• Establish and maintain knowledge of the Salesforce features and functionalities to effectively address customer concerns
• Demonstrate exceptional analytical, troubleshooting, and problem-solving skills.
• Use problem-solving tactics with internal resources and colleagues to analyze requests/data and determine root causes of issues
• Communicate effectively with application users, teammates and management to escalate issues promptly as appropriate for assistance
• Contribute to team efforts to help achieve team objectives and successes
• Willingness to participate in occasional weekend and holiday on-call rotation coverage

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $54,400.00 - $64,000.00. Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.