Supervisor, Control Center System

Supervisor, Control Center Shift Position

Colonial has provided a wide range of opportunities for job candidates who are highly qualified, skilled, motivated and team players. Employees find exciting opportunities to grow and develop their careers at a stable company which offers a generous compensation and benefits package that includes annual incentive bonuses, retirement plans, insurance coverage and a host of other features that support a happy, active, productive and rewarding life. Come to Colonial, a great place to work, where people matter most, and where safety 24/7 is paramount.

Colonial Pipeline is the largest refined products pipeline in the United States, transporting more than 100 million gallons or 2.5 million barrels per day. Colonial transports various grades of gasoline, diesel fuel, home heating oil, jet fuel, and fuels for the U.S. military through a pipeline system. Colonial transports approximately 45 percent of all fuel consumed on the East Coast, providing refined products to more than 50 million Americans.

As a Supervisor for the Control Center, this position has oversight and monitoring responsibility for team performance for their assigned shift in the Central Control Center that result in the safe, effective, error free operation of pipelines and facilities, and compliance within policies and procedures to achieve customer standards for delivery and quality of products. This position's primary objective is to achieve safety, system integrity, Organizational and Operational Excellence by guiding employee performance and behavior in their roles as pipeline controllers. The supervisor ensures that their team understands the goals and objectives of the organization and oversees and performs observations and metric reporting to the Sr. Manager regarding performance and adherence to policy, practice, and procedures.

The role is part of the supervisory team who manage the performance of Controllers along with other members of the leadership team to ensure consistency. They assist with the integration of new activities or projects through collaboration with the Control Center Leadership Team. The Shift Supervisor works on a rotating 12-hour shift schedule and is expected to be available for a variety of off shift meetings, duties, and potential overtime.

What You Get to Do:

• Staff either the Lead Desk or the Leak Detection Desk on shift as assigned.
• Responsible for setting performance expectations, providing guidance on desired results through timely coaching and feedback and influencing personal development.
• Conducts regularly scheduled performance discussions with Controllers and by providing a balanced and comprehensive assessment of performance over the review period.
• The shift supervisor provides technical oversight and guidance to controllers on shift and ensures adherence to procedures.
• Maintains full awareness and focus on every aspect of the work environment including equipment on their desks, the dynamics of the product flowing through the pipeline, actions required of those they work with and any other factors that have the potential to affect the safe delivery of product.
• Monitors self and others to control the work environment to remove distractions or any occurrence that could impede the safe and effective functioning of the desk.
• As a member of the Control Center Leadership Team (CCLT), work with CC Leadership to identify improvement opportunities and design solutions.
• Uses Colonials Performance Management cycle to manage the team's performance and provide feedback. Makes recommendations to Sr. Manager regarding employee performance management.
• Leads Controllers through development of skills to achieve career growth.
• Responsible for Emergency Response and Communications requirements in the Control Center while on shift
• Provides Drag Reducing Agent (DRA) oversight.
• Assist in the proper handling of product quality, quantity and proper lifting and delivery.
• Manage activities of Colonial's operations, maintenance requirements and Right of Way (ROW) requests during non-office hours.
• Updates line schedules after hours as needed.
• Verify daily ticket and inventory transactions for accuracy and resolve discrepancies.
• Assist in the coordination of scheduled and unscheduled shutdowns for repair and maintenance.
• Maintain Operator Qualification (OQ) compliance as required.

What You Bring to the Table:

• High School Diploma or GED (General Education Diploma) from an accredited educational institution.
• Current or Previous Mainline Qualified.
• Ideally, 5 years of Pipeline Control Room Experience with Mainline A qualification.
• Ability to qualify Lead Desk within 6 months.
• Must complete minimum training requirement for all systems.
• Ability to be on call to support 24/7 operations.
• * Live within a 60-minute commute of the work location (See PHMA's Control Room Management Rule at the end of posting details).
• Monitoring the Control Center and assisting workforce through a variety of potential operational opportunities and break/fixes.
• Strong knowledge of refined products petroleum business and product movement process through pipelines.
• Possess situational awareness and sound decision-making abilities under stressful situations.
• Commitment to consistently adhere to policies and procedures and be a positive example for others by demonstrating the Company's core values of Respect, Accountability, Innovation, Safety, and Excellence in completing work assignments.
• Self-motivated, have phenomenal work ethic and looking for the right company to support your growth.

Got Extra to Bring?

• Technical or undergraduate degree from an accredited educational institution, college, or university.
• Lead Desk qualified and Leadership experience.
• Experience working on stubline and mainline.

Advantages of Working at Colonial Pipeline Company:

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Are you up to the challenge? What are you waiting for? Apply today!

Colonial Pipeline is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status or any other reason prohibited by federal, state or local law.

Statement to all Third-Party Agencies and Similar Organizations:

Colonial Pipeline accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Colonial Pipeline employees, hiring managers, or send to any Colonial Pipeline facility. Colonial Pipeline is not responsible for any fees or charges associated with unsolicited resumes.