Custody Product Manager, VP, NEW YORK

Job ID: 100957969936Posted: 2026-09-21Location: New York, New York, United StatesSalary: $129,840.00 - $194,760.00Category: Product Management and Development, Professional, ServicesCompany: CitiPosition SummaryWe are seeking an experienced Global Custody Product Manager - Commercial Management to drive commercial growth, strategic client relationships, and revenue optimization. The successful candidate will support the Custody commercial strategy for the North American region, including pricing, deal structuring, and client engagement for custody mandates.Key ResponsibilitiesClient Engagement & Deal LeadershipPartner with Sales and Client Executive teams to advance opportunities through the sales cycle, including RFP engagement, fee and legal negotiations, and successful client onboardings across client segments.Provide subject matter expertise as it relates to our Custody product suite, both for day-to-day interactions with internal client facing teams, and more strategically as it relates client onboardingsBuild trusted advisor relationships with senior business and operations leaders at existing and prospective clientsDrive client retention through proactive commercial reviews, client solutioning, thought leadership, & knowledge sharingParticipate in quarterly business reviews with strategic clients to assess performance and identify growth opportunitiesCommercial Strategy & Revenue ManagementManage Custody P&L for assigned client segments, driving revenue targets and profitability goalsDevelop and execute segment-specific commercial strategies to capture market share and win new mandatesDesign innovative pricing structures including tiered models, bundled services, and multi-year commitment frameworksConduct profitability analysis at client and product levels to inform strategic decisionsEstablish metrics to track segment performance and prepare executive reporting on pipeline status, win rates, and strategic initiativesLeverage data analytics to derive insights on client behavior and product adoptionConduct competitive intelligence and win/loss analysis to refine strategiesProduct Development & Market PositioningDefine product roadmap priorities based on client needs and competitive analysisCollaborate with Technology and Operations to champion product enhancements aimed at defending existing and securing new client mandatesMonitor industry trends including fee compression, passive growth, private and alternative asset expansion, and operational outsourcingRequired QualificationsExperience4-6 years in securities services with significant exposure to global custody operations and products2+ years in product management, relationship management, or business development rolesExperience with RFP processes, client negotiations, and fee/ legal negotiationsStrong understanding of securities operations, post-trade processing, and market infrastructureKnowledge of global custody markets across the Americas, Europe, and Asia-PacificTechnical KnowledgeExpert understanding of global custody value chain: settlement, safekeeping, servicingFamiliarity with client technology and ecosystems (OMS, PMS, accounting platforms, CBOR, ABOR, IBOR) and API integrationSkills & CompetenciesClient Focus: Deep commitment to understanding client needs and delivering value; ability to balance commercial objectives with client value creation and appropriate risk mitigationDeal Leadership: Demonstrated ability to lead complex negotiations and close client mandatesExecutive Presence: Comfort presenting to and influencing senior client decision-makers as well as internal Citi senior audiencesCommunication Excellence: Exceptional written and verbal communication skillsFinancial Acumen: Advanced skills in financial modeling, pricing analysis, and P&L managementStrategic Thinking: Capability to develop long-term strategies while executing tactical initiativesAnalytical Rigor: Strong quantitative skills with proficiency in Excel and data analytics toolsEducationBachelor's degree in Finance, Business, Economics, or related field requiredIndustry certifications (CFA, CAIA, FRM) a plusPreferred QualificationsExperience at a leading global custodianBackground in asset management operations or consulting to asset managersTrack record of winning competitive mandates from incumbent providers•Working Environment: office setting, minimal travelling and working hours in the office may be required during projects.• Effort: minimal physical effort required. High levels of prolonged and intense concentration may be required in front of computer.------------------------------------------------------Job Family Group: Product Management and Development------------------------------------------------------Job Family:Product Development------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location:New York New York United States------------------------------------------------------Primary Location Full Time Salary Range:$129,840.00 - $194,760.00In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------Anticipated Posting Close Date:Sep 27, 2026------------------------------------------------------Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.Illinois residents – AI Notice and Right------------------------------------------------------Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View Citi’s EEO Policy Statement and the Know Your Rights poster.