Receptionist (USD)

Job Title

Pay Rate: $27 per hour, W 2

Summary

Location: Fremont, CA

Duration: 6 Month Contract

Work Mode: 100% Onsite

Fulltime - 37.5 hours per week

Schedule: PST Hours 8:30 AM to 5:00 PM PST, with a one-hour lunch

Responsibilities

Provide administrative and operational support to the Managing Partner and management team

Collaborate with the onsite Service Leader to ensure efficient operations

Act as a point of contact for agents, addressing their inquiries promptly and professionally

Greet and welcome visitors

Answer and direct phone inquiries

Coordinate accounts payable and receivable, including managing requests related to Agent payments, submitting operational expenses, and reconciling purchase cards

Handle incoming and outgoing mail and deliveries, including incoming correspondence distribution in accordance with regulatory guidelines

Assist with facility management (building maintenance requests, troubleshoot local network issues, etc.)

Manage resource assignments for new agents, ensuring their onboarding experience is smooth

Perform additional administrative duties such as control reports, coordinating conference rooms, preparing for meetings, and handling fingerprinting for candidates

Requirements

Experience in customer service and/or office administration

Excellent written and verbal communication skills

Strong computer skills with proficiency in the Microsoft Office Suite

Preferred Skills

Associate's or bachelor's degree preferred, but not required

Benefits

On-the-job training to learn about the insurance industry, product and policy provisions, and transaction processing

Coaching and feedback provided to help gain the necessary skills for success