Financial Counselor

Ambrosia’s Florida Drug Rehab and Florida Mental Health Treatment Careers We pride ourselves in hiring compassionate individuals that are ready to provide quality care. Our goal is to create a warm working environment in which our employees feel respected and valued. In the end, we at Ambrosia Behavioral Health know that the happiness of our team leads to a higher rate of success in our clients. Check out our current job listings to see if you are the right fit for a position at one of our renowned addiction treatment facilities. Rewarding Work in the Behavioral Health Field At Ambrosia Behavioral Health, we believe there is nothing more fulfilling than helping others. Our team of addiction specialists works closely with those battling substance misuse and mental illness. In addition, we offer them essential structure and crucial support when they need it most. People trust us to help them or their loved ones because they know our hardworking staff will do everything to help them achieve a happy, sober life. Purpose-Driven Culture Ambrosia Behavioral Health is based on like-mind culture and positive personalities. We emphasize the importance of empathy, integrity, and unity to our employees. In fact, we consider ourselves to be less like co-workers and more like family. Our values include: Community: A strong sense of unity and inclusivity are everything to our center. Generosity: We believe in being generous with our time and kindness. Commitment: Our team members are dedicated to changing lives through comprehensive treatment. Resiliency: We never give up. Our staff members continue to strive for excellence no matter what. Compassion: We create a nurturing, judgment‑free environment for all of our clients. Action: We do what we say we will as it is important to us that we are always living our truth. Benefits of Working With Us The future of our employees is important to us. That’s why we offer opportunities for growth and education. New employees have the opportunity to work closely with some of the most knowledgeable and skillful professionals in the industry. Our team takes the treatment of addiction and mental illness seriously. Thus, this is why we want to ensure our employees are rewarded for their hard work. Moreover, along with professional development, reduced health insurance plans, and generous PTO, we are on a mission to set those who work with us up for success. Health insurance with no deductible or co‑pay Learn More About Our South Florida Treatment Programs Dig deep to address the causes of behavioral health issues. At Ambrosia Behavioral Health, our team works together to create a better and brighter future for our clients. We offer a wide range of part‑time and full‑time positions at each of our locations. If you do not see a position that interests you below, please be on the lookout for future openings as we continue to grow and better our company. Location: West Palm Beach, FL Job Id: 367 # of Openings: 1 Ambrosia Behavioral Health is revolutionizing behavioral, substance use, and eating disorder treatment for adolescents and adults by combining cutting edge neuroscience and precision diagnostics with compassionate, evidence‑based therapies. Guided by our core values— Compassion, Excellence, and Innovation —we provide individualized, holistic, trauma‑informed care in a supportive and healing environment that improves patient outcomes and empowers patients toward long‑term recovery. Position Summary We are seeking a compassionate and detail‑oriented Financial Counselor to support patients and families as they navigate the financial aspects of treatment. This role is responsible for verifying insurance benefits, explaining financial responsibility, collecting patient payments, and ensuring all required financial documentation is completed prior to admission. The Financial Counselor works closely with Admissions, Utilization Review, and Billing teams to ensure a smooth and transparent intake process. Key Responsibilities Verify insurance eligibility and benefits for residential behavioral health and substance use treatment services. Clearly explain insurance coverage, deductibles, copays, and estimated patient responsibility to patients and families. Collect deposits, copays, deductibles, and establish payment plans in accordance with facility policies. Accurately document benefit verification, financial discussions, and payments in the patient record. Ensure completion of financial agreements and required documentation prior to admission. Collaborate with Admissions, Utilization Review, and Billing teams to support the intake and revenue cycle process. Qualifications 2+ years of experience in healthcare financial counseling, insurance verification, admissions, or medical billing preferred. Experience in mental health or substance use treatment strongly preferred. Strong understanding of commercial insurance benefits and patient financial responsibility. Excellent communication, customer service, and documentation skills. This role requires professionalism, empathy, and the ability to clearly communicate financial information to patients and families during an important and often stressful time. #J-18808-Ljbffr Ambrosia Treatment Centers