Bilingual (Spanish) Administrative Assistant

Job Description

Job Description

We are looking for an organized Bilingual (Spanish) Administrative Assistant to support daily office operations for a non-profit organization in Raleigh, North Carolina. This Long-term Contract position is ideal for someone who communicates clearly, manages information accurately, and keeps schedules and correspondence running smoothly. The role requires strong attention to detail, dependable follow-through, and the ability to provide helpful service across phone, email, and administrative tasks.

Responsibilities:

• Manage incoming phone calls and direct inquiries to the appropriate contacts while maintaining a courteous and attentive approach.

• Coordinate calendars and arrange appointments to support efficient scheduling for staff and stakeholders.

• Prepare, update, and maintain records through accurate data entry and organized document handling.

• Draft, respond to, and track email communication to ensure timely follow-up and clear internal and external correspondence.

• Provide administrative support using Microsoft Word, Excel, PowerPoint, and Outlook for reports, communications, and scheduling needs.

• Assist with outbound calls when needed to confirm information, follow up on requests, or support office activities.

• Deliver responsive customer service by addressing questions and helping resolve routine administrative issues.

• Maintain orderly office workflows by monitoring tasks, prioritizing assignments, and supporting day-to-day coordination.

• Fluency in Spanish both written and verbal

• Experience in an administrative support, office coordination, or related role.

• Ability to handle inbound and outbound calls with strong communication skills.

• Proficiency in Microsoft Excel, Outlook, Word, and PowerPoint.

• Strong data entry skills with a high level of accuracy and attention to detail.

• Experience managing email correspondence and maintaining organized communication records.

• Ability to schedule appointments and manage competing priorities effectively.

• Customer service skills with a detail-oriented, dependable, and helpful work style.