Field Services Engineer

Get AI-powered advice on this job and more exclusive features. This range is provided by Kensington Additive. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $90,000.00/yr - $90,000.00/yr Direct message the job poster from Kensington Additive Job Title: Field Service Technician – CNC Machinery Compensation: Up to $90,000 We’re looking for a skilled, solutions-driven Field Service Technician to join our client's team in Milwaukee. In this pivotal role, you won’t just fix machines—you’ll empower manufacturers by ensuring their CNC technology performs at its highest level. From installation to diagnostics, you’ll be the face of their service excellence, bringing technical precision and a passion for problem-solving directly to their customers. What You’ll Do: Serve as a trusted expert by diagnosing and resolving technical issues on CNC machine tools with speed and precision. Lead machine installations and tooling setups, ensuring optimal performance from day one. Deliver scheduled preventative maintenance and repairs with a focus on quality, safety, and minimal downtime. Guide and train both customers and internal teams on equipment best practices, building confidence and trust. Maintain accurate, timely documentation of service calls, using our service software platform. Communicate proactively with customers, providing status updates, clear instructions, and follow-up support. Collaborate across teams to improve service processes and contribute to continuous improvement initiatives. Protect and maintain company tools, equipment, and resources with care and accountability. Stay ahead of the curve with ongoing training, certifications, and independent study to grow your technical edge. What You Bring: Associate degree or relevant certification in CNC machine tool technology or related field. Minimum of 2 years of experience servicing and repairing CNC equipment. A valid driver’s license and clean driving record; personal vehicle may be required until a company vehicle is assigned. Excellent communication and customer service skills; able to represent the company professionally. A collaborative mindset and the ability to work seamlessly with internal and external teams. Flexibility to travel—including international assignments—and work outside regular hours when needed. Ability to obtain and maintain a valid passport and major credit card for travel-related expenses. Click apply or speak to James Field for the full details at View email address on click.appcast.io Seniority level Associate Employment type Full-time Job function Engineering and Customer Service Industries Machinery Manufacturing Referrals increase your chances of interviewing at Kensington Additive by 2x Inferred from the description for this job 401(k) Medical insurance Get notified when a new job is posted. Sign in to set job alerts for “Field Services Engineer” roles. #J-18808-Ljbffr