Assistant Claims Clerk
Lone Star Park at Grand Prairie
Assistant Claims Clerk
LSP Grandstand - GRAND PRAIRIE, TX
Overview
Position Type: Seasonal
Description
General Definition:
- Responsible for helping the Claims Clerk on operations in regards to the claiming process.
Essential Job Functions:
- Answers phones
- Takes entries in booth
- Registers foal papers & silks
- Inputs foal papers & silks in computer
- Assists with the draw
- Maintains & updates list of jockeys, jockey agents, phone number & weight for the condition book
- Cross checks race PP's with Racing Form and Equibase for any inaccuracies
- Checks "workout rule" on every horse entered and notifies trainers of any problems.
- Informs Racing Secretary of horses who need workouts; maintains updated list.
- Assists the Claims Clerk during racing hours
- Other duties as assigned.
Qualifications
Education:
- High school diploma or general education degree (GED); and 1 years related experience and/or training; or combination.
Knowledge, Skills and Abilities:
- Must be knowledgeable of the Rules of Racing.
- Responsible for fostering a fun environment.
- Responsible for being gracious to all guests and co-workers.
- Responsible for promoting a positive influence in the community and participating in company-sponsored events.
- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs.
- Ensures that behavior and appearance are in compliance with established standards.
- Maintains a professional work environment with management and staff
- Able to work at a fast pace in often crowded/noisy environment
- Excellent customer service/communication skills
- Must meet professional appearance standards as prescribed by company policy.
- Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals.
- Ability to read and communicate verbally in English.
- Written communication skills in English may also be required.
Training:
- 1 year work related experience and/or training; or combination.
Licenses/Certifications/Other:
- Must be able to pass a background check and receive a license or permit from any Regulatory Agency, if applicable to perform the essential job functions
- Texas Racing Commission License (TXRC)
Physical Requirements:
The physical demands and work environment characteristics described are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Strength: Medium to Heavy workload
- Stand, sit and walk consistently
- Will be required to lift up to or over 20lbs or exert occasionally over 100lbs
- Movement: Will consistently be required to touch, feel, stoop, bend, kneel, climb, reach
- Will use office equipment
- Driving motor vehicles as needed
- Auditory: Frequently speak and articulate
- Noise levels will be varied from moderate to heavy machinery
- Environmental: Exposure to weather and extreme elements
- Minimal exposure in close proximity to horses
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