Assistant Restaurant Manager
The Westin Buckhead Atlanta
Manage the day to day operations of Savor restaurant and room service for breakfast, lunch and dinner periods as directed by the Outlets Manager. Direct the day to day operations of the bar operations. Work 47 hours a week. Essential Duties and Responsibilities Manage the day-to-day operations of Savor restaurant and room service for breakfast, lunch and dinner periods as directed by the Outlets Manager. Direct the day-to-day operations of the bar operations. Retain and motivate associates within the various outlets. Resolve problems and recommend discipline when appropriate of staff members. Assist with the implementation of HEI / Marriott / Westin programs and manage the operations of the Restaurant, Room Service and any other food and beverage outlet as required to ensure compliance with LSOPs and SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s). Ability to make decisions based on established policy and procedures. Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc...) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service. Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects. Qualifications and Skills Two years of full employment in a related position with this company or other organization(s). Hotel experience preferred. Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines. Supervision/ management communication skills are required. Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations. Ability to make occasional decisions which are generally guided by established policy and procedures. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. #J-18808-Ljbffr
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