District Manager

Job Description

Job Description

As a District Manager, you will oversee 8–12 store locations, serving as a key leader responsible for executing company initiatives, driving financial performance, and developing high-performing teams. You’ll ensure each location operates efficiently, meets performance targets, and upholds our customer service and safety standards.

Key Responsibilities

• Conduct weekly service center assessments to evaluate performance and identify areas for improvement
• Lead hiring, training, and performance management of store-level staff
• Drive achievement of company targets for EBITDAR, sales, and customer service metrics
• Ensure a safe and compliant environment for employees and customers
• Manage customer complaints to resolution in a timely and professional manner
• Oversee inventory management and operational efficiency across all stores
• Coach and mentor store managers and team members to support their development and career progression

What We’re Looking For

• 5+ years of experience in automotive repair and retail sales, including management experience
• Strong knowledge of tires, tire-related services, and mechanical repairs is highly desirable
• Demonstrated leadership skills with experience in training, coaching, and motivating teams
• Excellent customer service and communication skills, with a high level of personal integrity
• Proficiency in Microsoft Excel, Word, PowerPoint, and Google Suite
• Comfortable speaking and presenting in small to medium-sized groups
• Ability to manage multiple priorities and perform well under pressure
• Willingness to travel regularly and spend significant time on-site as needed
• Valid in-state driver’s license and insurability under company vehicle policy

Benefits & Perks

• Competitive base salary
• Excellent opportunities for career advancement
• Paid vacation and holidays
• Medical, dental, and life insurance
• Vision, voluntary life, and accident insurance available
• 401(k) with company match
• Employee discounts and perks

About Us

Around here, we believe good work starts with good people.

For 50+ years, Big Brand has been the trusted name in tires and auto repair. We’re serious

about two things: delivering world-class service to our customers and being the employer-of-

choice by providing endless opportunities for career growth.

Whether you're in a store, distribution center, or our support center, you're part of a team that

helps our neighbors get where they're going every day. We look for people who care, work

hard, and take pride in doing things the right way. If that sounds like you, you'll fit right in.

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are

committed to a respectful, inclusive workplace.