Business Systems Analyst III

Business Systems Analyst III

Are you ready to join a growing team? CTG is seeking to fill a Business Systems Analyst III opening for our client. Location: Remote Duration: 6 months

Primary Responsibilities:

• Facilitate moderately complex projects from proposal through post-implementation.
• Meet with business stakeholders to identify application requirements, functionality, and end-user needs.
• Develop well-documented functional specifications, test plans, and test cases for assigned projects.
• Analyze moderately complex data to ensure functional designs meet business requirements.
• Serve as a functional lead on projects for assigned applications, as needed.
• Partner with business clients to understand requested application changes related to enterprise initiatives, compliance and regulatory requirements, contractual obligations, and system maintenance.
• Participate in design discussions and develop, review, and finalize functional specifications with business clients through agreement and signoff.
• Review business requirements with Technology teams to ensure a clear understanding of project objectives and requirements.
• Prepare and execute test plans and scripts to validate application changes and enhancements.
• Perform functional, integrated, and User Acceptance Testing (UAT) activities as required.
• Work with technical peers to assess the impact of application changes on related systems and interfaces.
• Monitor functional specifications and change requests to ensure projects remain within scope and meet business, regulatory, and technology requirements.
• Ensure established processes and documentation standards are followed.
• Identify, track, and facilitate timely resolution of issues arising during testing and implementation.
• Coordinate post-implementation follow-up with application owners, gather feedback, and assist with resolving issues.
• Identify risk-related issues and escalate them to management when appropriate.
• Maintain internal control standards and support timely remediation of audit and regulatory findings.
• Mentor less experienced staff by providing guidance related to application training, research and analysis, and project methodology.
• Complete other related duties as assigned.

Scope of Responsibilities:

• Support multiple projects of basic to moderate complexity across business and technology teams.
• Coordinate requirements, functional specifications, testing, implementation, and post-implementation activities.
• Ensure solutions align with business requirements, Corporate Technology standards, regulatory requirements, and established governance processes.
• Collaborate effectively across business units, application teams, technology teams, and other stakeholders.
• Analyze application dependencies and interfaces to assess the potential impact of system changes.
• Apply strong problem-solving, organizational, and analytical skills to support successful project delivery.
• Manage multiple priorities while recognizing project milestones, dependencies, and delivery dates.
• Recommend and help implement effective solutions to business and system-related issues.

Supervisory/Managerial Responsibilities:

• May serve as a functional lead on assigned projects.
• Provide mentoring, guidance, and knowledge sharing to less experienced staff.
• Coordinate activities among business units, application teams, and technology stakeholders.
• No direct supervisory responsibilities are required.

Education and Experience Required:

• Combined minimum of 4 years of higher education and/or operational/business analytics experience.
• Experience supporting business systems, applications, or technology-related projects.
• Experience gathering and documenting business and functional requirements.
• Experience developing and executing test plans, test cases, and test scripts.
• Experience participating in User Acceptance Testing and integrated testing.
• Proficiency with personal computers and applicable software packages, including word processing and spreadsheet applications.
• Solid problem-solving and analytical skills.
• Strong organizational and time-management skills.
• Ability to work effectively on multiple projects and priorities.
• Ability to work independently and collaboratively in a team environment.
• Ability to coordinate effectively between applications, technology teams, and business units.
• Strong verbal and written communication skills.
• Ability to effectively present information to all levels of management.

Education and Experience Preferred:

• Bachelor's degree.
• Experience or subject matter expertise in the business area supported.
• Experience working with the applications and systems being supported.
• Knowledge of interfacing and integrated applications.
• Understanding of application frameworks and technology environments.
• Familiarity with application development software and hardware platforms.
• Experience in a regulated industry or environment.
• Experience with project management methodologies and tools.
• Demonstrated ability to recommend and implement business or technology solutions.
• Proven lateral thinking and problem-solving abilities.
• Strong attention to detail.
• Experience mentoring or providing guidance to less experienced team members.
• Ability to effectively manage multiple components of moderately complex projects.
• Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.