Health Technician (Audiology)

Health Technician (Audiology)

Primary responsibility is for patient care, supporting diagnostic and treatment procedures, patient charting and patient education, which do not require a full professional audiology education or knowledge and skills represented by audiology licensure. Support functions include both direct patient care and administrative duties. This position functions at the full performance level for the Health Technician (Audiology) position. Under supervision of a licensed audiologist, the incumbent performs a full range of duties and is responsible for day-to-day clinical support services of staff audiologists at the assigned location. The incumbent may receive guidance from more experienced staff members and may provide guidance to less experienced staff members but requires minimal direct supervision. Assignments associated with this position include, but are not limited to:

Audiology specific duties include, but are not limited to:

• Greeting and escorting patients
• Instructing patient on hearing loss or hearing aids on an individual basis or in a group setting
• Completing non-diagnostic otoscopy
• Completing cerumen management
• Taking earmold impressions
• Troubleshooting and repairing hearing aids
• Providing basic hearing aid information for patients and care partners
• Performing listening checks on hearing aids
• Pairing hearing aids and accessories via Bluetooth technology
• Documenting patient care activities in an accurate and timely manner in the electronic medical record and in ROES
• Preparing and mailing IOHI surveys and entering patient data in ROES

Administrative duties include, but are not limited to:

• Managing office supplies - maintaining appropriate levels of clinical supplies in all patient care rooms
• Managing clinical supplies through Omnicell and quarterly ordering procedures VANCHCS October 2014
• Assuring that all clinical supplies have current use date
• Tracking loaner stock and hearing aid inventory
• Verifying orders upon arrival to ensure components are present and working correctly
• Packaging and mailing hearing aids and accessories
• Processing ROES transactions (e.g. certifying and issuing hearing aids, entering orders and repairs)
• Responding to routine inquiries from patients, including determining nature of hearing aid inquiry and responding to administrative questions.

Work Schedule: 8:00-4:30PM

Compressed/Flexible: Not Authorized

Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized

Permanent Change of Station (Relocation Assistance): Not Authorized

Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.

Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Telework: Not Available

Virtual: This is not a virtual position.

Functional Statement #: 09558F, 09559F, 09560F

Permanent Change of Station (PCS): Not Authorized

PCS Appraised Value Offer (AVO): Not Authorized

US Department of Veterans Affairs