Medical Assistants - Certified Medical Assistant

Medical Assistants - Certified Medical Assistant Upland, PA, USA Overview Our goal, on a daily basis, is for every employee in our practice to have the patients needs as our foremost focus. We constantly will strive to provide safe, effective, timely and ethical care to all individuals afflicted by kidney disease and blood pressure and electrolyte disorders. With our large number of experienced providers and affiliations with multiple health systems and insurers, no patient in our community will be denied. Multiple office locations and dialysis facilities throughout Chester, Delaware and Philadelphia County ensure convenient and prompt access to care. Responsibilities Greets patients and performs Check-in/Check-out procedures in an accurate and timely manner. Collects co-pays and outstanding patient balances, prints orders and educational materials for patients, schedules procedures, obtains insurance card and payment guarantor information, and checks insurance eligibility. Answers phone calls in a timely manner, schedules appointments, and maintains assigned clinical inboxes in athenaClinicals electronic medical record system. Demonstrates phone etiquette in accordance with Panoramic Health standards of behavior. Rooms patients and completes full patient intake, including vitals, allergies, medication reconciliation, and recording recent flu and pneumonia vaccinations. Assesses patient symptoms, reactions, and physical condition. Records all data in athenaClinicals. Effectively determines response priority and level for patient telephone calls and patient portal messages, consults with physician or physician assistant or nurse practitioner and documents appropriately. Collects specimens and follows CLIA regulations. Assists with facilitating referrals to specialty care, imaging or laboratory studies as ordered by the physician or physician assistant or nurse practitioner, coordinating patient setup for required lab studies or imaging. Calls patients with test results or instructions as provided by the physician or physician assistant or nurse practitioner. Prepares for patient office visits and lab work in patient charts. Makes patient reminder calls for lab work two weeks prior to patient appointments. Scans and attaches patient medical records and administrative documents in athenaClinicals. Reviews and processes incoming faxes and flow labs that are not electronically sent. Participates in preparing payment batches and maintaining accurate office cash transactions. Processes medication authorizations and refills. Organizes drug sample closet and discards expired medications appropriately. Reschedules patients as appropriate by maintaining athenaClinicals’ automated appointment scheduling reminder system, maintaining appointment waitlists and scheduling appointments from the waitlist when feasible. Exercises sound judgment when dealing with challenging and stressful situations. Occasionally acts as a trainer for other medical support staff or students. Performs other duties and responsibilities as required, assigned, or requested. Qualifications Completion of an accredited Medical Assistant program. Current Medical Assistant Certification by the American Association of Medical Assistants (AAMA) Certified or other equivalent certification organization. Current CPR certification preferred. At least 1-year of relevant medical assistant experience in a physician office. Broad understanding of clinical operations and physician office practice. Nephrology medical office or dialysis experience highly preferred. athenaClinicals electronic health record experience. Experience with other secure clinical communication and billing applications such as PMD soft. Demonstrates knowledge and understanding of HIPAA and other patient privacy laws. Maintains rigorous confidentiality of all medical, financial, or other sensitive materials and information in printed, electronic, or verbal form, which may jeopardize the privacy of patients and/or employees. Ability to perform basic patient data entry into athenaClinicals electronic health record and use Microsoft Office suite. Basic knowledge of medical examination, diagnostic and treatment room procedures. Knowledge of medical terminology. Complies with all HIPAA, OSHA, Compliance, and IT standards and policies. Equal Employment Opportunity The Company is committed to providing equal employment opportunities in all aspects of employment, including but not limited to recruiting, hiring, placement, training, and promotion, in accordance with all federal, state, and local laws. The company is dedicated to maintaining a work environment free of harassment, discrimination, or retaliation on protected status. #J-18808-Ljbffr