Operations Manager Albuquerque NM

Operations Manager

Segra is searching for a qualified and experienced Operations Manager (Albuquerque NM) to join us in a full-time capacity.

Location Requirement:

The work arrangement for this role is five (5) days in the office.

Role Overview:

Manages a team that will perform tasks of considerable technical difficulty that includes analyzing, evaluating, designing, planning, or modifying a wide variety of telecommunication installation types.

Responsible for daily technical guidance, assistance, and supervision of Field Operations Technicians and Outside Plant (OSP) engineering/construction staff. Must be able to clearly identify job and project priorities to meet departmental and company objectives. This will include setting appropriate project due dates, managing the team to meet these due dates, ensures team manages to project budgets, and ensures the team is resolving maintenance/trouble tickets in a timely manner.

Qualifications:

• Minimum of 5 years of experience in Telecommunications is required.
• Must have experience working with Excel.
• Must have at least 2 years of experience managing a team.
• Experience with voice, data, and/or transmission systems/networks.

Preferred Qualifications:

• Education: Technical bachelor's degree or equivalent work experience.
• High level of experience with DWDM, SONET, and IP equipment and technologies.
• Experience with voice, data, and transmission systems and networks.
• Telecommunication installation support and management functions.
• Development and knowledge of telecommunication standards related to central office and equipment installation.
• Competence with AC/DC power, infrastructure, cabling, and distribution systems. Knowledge of OSP Engineering and Construction.
• Basic knowledge of OSHA guidelines and industry safety practices.
• Outstanding computer, written, verbal communication skills, and excellent analytical problem-solving abilities.

About Segra:

Segra owns and operates a wide and dense fiber-optic infrastructure footprint that provides state-of-the-art connectivity, cybersecurity, voice, cloud and colocation solutions, all backed by industry leading service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer focused solutions for over 125 years.

At Segra, we imagine, we engineer and we build a world of opportunities for our customers through fiber-enabled technologies, driven by our customer-first mentality. We invest in the communities we serve by hiring locally, empowering our teams, and continually upgrading our network infrastructure to deliver smarter, stronger technology solutions.

Benefits Overview:

Segra offers a very robust benefits package to our full-time employees, some of which include:

• Medical, dental, vision insurance
• Life insurance
• 401(k) match
• Flexible Spending/Health Savings Accounts
• Tuition and gym reimbursements
• Vacation/PTO, paid holidays, floating holidays
• Volunteer days, parental leave
• Legal, accidental, hospital indemnity, identity theft, pet insurance

Our Commitment to Equality:

Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Pay Range:

$86,205 - $107,835

Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.