Intake Coordinator (Bilingual Spanish)

Job Description

Job Description

Intake Coordinator (Bilingual Spanish)

• Location: Millburn, NJ
• Type: Direct Hire | Full-time, in-office
• Pay Rate: $20-$25hr
• Requirement: Bilingual in Spanish (spoken and written)

Summary:
Our client, a well-established law firm in Millburn, NJ, is seeking an energetic, organized, and customer-focused Client Care & Communications Coordinator to join their growing team. This role is ideal for someone who thrives in a fast-paced environment, enjoys helping people, and can confidently manage multiple priorities at once.

The Client Care & Communications Coordinator will provide administrative and customer service support to clients and staff while learning and supporting matters related to real estate law, litigation, and other legal services.

Key Responsibilities

• Provide administrative support to clients and staff, including:
• 1. Answering and directing phone calls
  2. Filing and mail processing
  3. Scheduling appointments
  4. Opening and maintaining digital and physical client files
  5. Organizing spreadsheets and maintaining records
• Manage a high volume of inbound phone calls with professionalism and empathy
• Respond promptly to client inquiries via phone and email
• Maintain accurate and confidential client files and records
• Deliver exceptional customer service by answering questions and resolving issues
• Assist with marketing and advertisements for potential litigation clients
• Support office management functions, including scheduling and office supply coordination
• Meet strict deadlines while maintaining a high level of confidentiality and attention to detail

Qualifications

• 2+ years of experience in a customer service, administrative, or office support role
• Bilingual in Spanish required
• Proficiency in Microsoft Office Suite and Google Workspace
• Strong organizational, multitasking, and time management skills
• Marketing or social media experience preferred
• Ability to work independently while also collaborating with a team
• Excellent communication and customer service skills
• Strong attention to detail with the ability to manage multiple projects simultaneously
• Flexible, proactive, and willing to assist wherever needed to support the business

Benefits

• Health Insurance
• 401(k)
• Paid Time Off
• Opportunity to work alongside experienced professionals
• Growth and learning opportunities in a fast-paced professional environment

Company Description

PrideStaff is a national staffing service founded in 1978 with over 80 locations nationwide. We are currently expanding with a new office in East Hanover and are looking for individuals to share our mission: Consistently provide client experiences focused on what they value most. Professionals who are client service driven, goal orientated, organized and have an internal drive for success possess the qualities to be successful with PrideStaff. Additionally:

•\tClients and candidates consistently rate PrideStaff among the top recruiting firms within the staffing industry based on Net Promoter Score (NPS) data
•\tPrideStaff provides comprehensive training to Staffing Consultants on our proven sales, recruiting and staffing processes
•\tWe help our Staffing Consultants succeed with leading edge recruiting technology and performance improvement programs
•\tWe offer one of the most unique and competitive compensation plans in the Staffing and Recruiting industry

Company Description

PrideStaff is a national staffing service founded in 1978 with over 80 locations nationwide. We are currently expanding with a new office in East Hanover and are looking for individuals to share our mission: Consistently provide client experiences focused on what they value most. Professionals who are client service driven, goal orientated, organized and have an internal drive for success possess the qualities to be successful with PrideStaff. Additionally:\r\n\r\n•\tClients and candidates consistently rate PrideStaff among the top recruiting firms within the staffing industry based on Net Promoter Score (NPS) data\r\n•\tPrideStaff provides comprehensive training to Staffing Consultants on our proven sales, recruiting and staffing processes\r\n•\tWe help our Staffing Consultants succeed with leading edge recruiting technology and performance improvement programs\r\n•\tWe offer one of the most unique and competitive compensation plans in the Staffing and Recruiting industry