Intake Coordinator

Job Description

Job Description

We are looking for an Intake Coordinator to support legal operations in Newark, New Jersey. This Long-term Contract position focuses on managing incoming client materials, maintaining accurate records, and ensuring information is processed efficiently within a fast-paced environment. The ideal candidate brings strong organizational skills, attention to detail, and experience working with intake workflows and content management systems.

Responsibilities:
• Review and organize incoming client documents and application materials to ensure completeness and accuracy.
• Enter, update, and maintain case-related information within the content management system in a timely manner.
• Coordinate intake activities to support smooth document flow across a high-volume legal production environment.
• Retrieve, catalog, and manage records stored in microfilm and related archival sources when needed.
• Communicate with internal teams to clarify missing details and resolve discrepancies in submitted materials.
• Monitor intake queues and prioritize assignments to meet service expectations and operational deadlines.
• Prepare and maintain organized digital and physical files in accordance with established handling procedures.• Previous experience supporting client intake, records coordination, or administrative operations in a detail-focused setting.
• Ability to work accurately with client applications, document records, and high-volume data entry tasks.
• Familiarity with microfilm retrieval or archival record-handling processes is preferred.
• Experience using a content management system (CMS) to track, store, and manage information.
• Strong attention to detail and the ability to identify inconsistencies or missing documentation.
• Comfortable working in a production-driven environment with shifting priorities and deadlines.
• Effective written and verbal communication skills and a collaborative approach to problem-solving.