Program Coordinator

Respect Life Ministry has an immediate opening for a full-time Program Coordinator for the Fort Lauderdale Pregnancy Center. As a member of the Respect Life Ministry team, the Program Coordinator is responsible for planning, organizing, coordinating, and overseeing the activities of the Pregnancy Help Center. Working under the Director with guidance from the Assistant Director, the Program Coordinator engages in extensive outreach to local parishes to solicit volunteer involvement and funding, with a goal of growing the visibility of the ministry in the community. This position facilitates training for volunteers, direct services for program recipients, performs administrative tasks, and participates in projects and initiatives related to the ministry. The Pregnancy Center Program Coordinator performs all duties and responsibilities in alignment with the mission, vision and values of the Respect Life Office and the Archdiocese of Miami. Schedule: 40 hours per week, 5 days per week (including Saturdays and one evening per week). Responsibilities include: Supervise the activities and evaluate the work of the staff and volunteers of the pregnancy care center, ensuring that they remain updated on the policies and procedures of the pregnancy center. This includes both direct and indirect supervision of volunteers. Direct, plan, and coordinate all direct service activities, operations, and funding of the pregnancy center. This includes establishing and overseeing administrative procedures to meet objectives set by the Director and Assistant Director. Resolve problems and issues escalated from the staff or volunteers who provide direct service and counseling support to clients. Apprise Director of issues that present as trends and provide input on determining and/or modifying policies and procedures and selecting training interventions. Build relationships with referral agencies and services. Oversee parish participation in the volunteer activities of the pregnancy centers, including supervision of parish representatives, building and maintaining an active parish representative list, implementation of fundraising initiatives, and volunteer recruitment. Collect data on client activity and prepare monthly and annual reports to satisfy the requirements of the State of Florida Pregnancy Support Services Program funding. Monitor activities funded by Pregnancy Support Services Program to ensure FPSSP compliance. Manage job performance of pregnancy center volunteers, recommending appropriate action to Director as needed, including training recommendations. Perform all administrative duties for workshops and trainings, including preparing training materials, enrolling participants, and tracking attendance. Oversee and train facilitators to provide educational classes for service recipients of the pregnancy center. Facilitate Virtus training, fingerprinting, and cultural sensitivity training for all pregnancy center volunteers. Equip center and maintains inventory on supplies, purchasing as needed. Assist with other Respect Life Office tasks as needed with empathy, confidentiality, and discretion, demonstrating excellent internal and external customer service. Other duties as assigned. Qualifications: High School diploma and administrative experience in a social-service or customer-service environment required. Bachelor’s degree in human services or a related area, preferred and two years of experience in the administration of social service programs. Experience in providing direct social services required; clinical experience a plus. One year’s experience in operations management required. Some accounting or bookkeeping experience preferred. Fundraising or other revenue-generating experience preferred. Excellent personal interaction skills, including ability to maintain focus on and professionalism with people in challenging and crisis situations, both in person and by phone. Skilled in needs analysis and problem resolution; ability to actively listen to concerns, make quick assessments and lead people in crisis to solutions. Knowledge of business and management principles involved in resource allocation, and coordination of people and resources. Good computer application skills, including word processing and proficiency in spreadsheets. Good written communication skills, including spelling and grammar required. Good oral and written English-language and Spanish-language communication skills required, including clear speaking voice. Strongly Preferred: Good Haitian Creole spoken communication skills. Good time management skills, including ability to manage several projects at the same time. Must be able to lift and move up to 25 pounds on occasion. Knowledge of basic tenets of Catholic Church and parish structures; Experience in a Roman Catholic environment preferred. Must be supportive of the mission and tenets of the Roman Catholic Church. #J-18808-Ljbffr