Regional Operations Director

Job Description

Job Description

Equity Real Estate Management (EREM) is growing! We love what we do, and we are looking for talented, like-minded individuals to join our ever-growing team of rock stars! At EREM we offer a positive, forward-thinking culture where ideas and opinions are welcomed. Providing you with the tools you need to succeed in your job and an understanding that everyone is important in achieving overall success. We strive to create an environment that offers great opportunities to learn and grow both personally and professionally. Our commitment to maintaining high standards and best practices ensures that everyone is working cohesively towards the same goal. That's why we encourage innovation, give autonomy to our team members, reward hard work and actually have fun while doing it!Job FunctionsOversee multiple properties and supervise the staff in accordance with company policies to achieve maximum net revenue and enhance the value and quality of the property.Optimize occupancy and net revenues and operate the properties in a cost-effective manner to meet revenue goals.Hire, train and develop personnel in accordance with Federal, State and local laws and company policies.Develop competitive marketing data and implement comprehensive marketing plans to achieve leasing and revenue goals.Achieve leasing goals, plan and execute effective advertising, monitor curb appeal and ensure vacant units are market ready.Meet KPIs, based on occupancy, delinquency, resident retention and employee retention.Establish and execute an effective resident retention plan, including positive customer relations and timely resolution of resident Plan and host property sponsored resident social functions.Manage administrative functions, including ensuring that all lease paperwork is complete and accurate and that all reports and company procedures are accurately and timely followed.Follow and supervise maintenance functions and projects, ensuring safe and timely completion. Ensure that grounds, buildings and units are fully operational, safe and attractive. Visually inspect grounds, buildings and units on a regular basis.Accurately record property income, expenses and other financial data in accordance with budget and policy guidelines. Responsible for daily deposits of income, petty cash and the safeguarding of property funds.Detect, alleviate and monitor potential liability risks and follow safety procedures. Follow procedures in handling property loss, general liability claims and on-the-job employee injuries.Travel for daily bank deposits, court eviction actions, supplies and other property related matters, and attendance at company meetings, training seminars and industry seminars.Assist with month end closing, budget preparation and other matters as requested.Education, Training and QualificationsExcellent attitudeMinimum 5 years of regional property manager experience.Bachelor 's Degree or equivalent preferred.Microsoft Office and property management software experienceAvailable to work a flexible schedule including evenings and weekends as needed & travel required. SkillsProfessional imageExcellent management, supervisory and communication skillsAffordable experience is requiredBi-lingual (Spanish) preferred Strong customer service orientationEnglish fluency (Spanish or other language abilities may be required)Superior understanding of sales and marketing concepts and techniquesStrong organizational and administrative abilitiesStrong computer skillsStrong advanced business mathematical abilities and familiarity with financial statementsKnowledge of on-site maintenance requirements including dealing with vendors and contractorsBe part of something bigger - apply now and let's elevate your career together!