Sr Lead Software Engineer - AI Engineer

Job Description

Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.

Job Summary
As a Senior Lead Software Engineer at JPMorganChase within Consumer & Community Banking on the Core Engineering Services team, you will shape and deliver technology platforms that enable teams to build and ship secure, stable, and scalable products. You will drive measurable business outcomes by setting technical direction, leading cross-functional execution, and applying deep engineering expertise to complex challenges across multiple systems and applications.

Job Responsibilities

• Define and drive the technical strategy for modern engineering platforms, aligning architecture, delivery plans, and success metrics to business outcomes
• Lead multiple technology implementations across teams and functions, ensuring alignment to enterprise standards for quality, reliability, and security
• Partner with senior leaders and key stakeholders to clarify priorities, manage trade-offs, and build consensus across competing objectives
• Influence peer engineering leaders across business, product, and technology to improve delivery effectiveness and raise engineering standards
• Guide teams through complex, cross-product programs by establishing clear operating rhythms, accountability, and transparent progress reporting
• Build and strengthen an inclusive team culture focused on collaboration, continuous learning, and shared ownership of outcomes
• Drive adoption and governance of AI-assisted engineering practices to improve code quality, delivery speed, and operational outcomes (for example: AI-assisted code review and refactoring, test acceleration, release readiness, and incident/root-cause analysis), while setting measurable validation standards and promoting reuse of proven patterns
• Apply knowledge of tools within the Software Development Life Cycle toolchain, including approved AI-assisted development and automation capabilities, to increase the value realized by automation at scale

Required Qualifications, Capabilities, and Skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Proven ability to lead end-to-end design and delivery of complex software systems, including architecture, development, testing, and operational readiness
• Strong system design skills, including experience with distributed systems, microservices, and application programming interfaces
• Proven track record using AI coding assistants (GitHub Copilot, Cursor, Claude, etc.) to accelerate development cycles, with the ability to coach teams to adopt these tools as standard practice.
• Experience designing and deploying agentic systems (e.g., LLM-powered agents, multi-step reasoning workflows, tool-using AI) in production environments.
• Demonstrated ability to drive an AI-augmented engineering culture — setting standards, running experiments, and building team confidence as tooling and best practices evolve in real time.
• Experience building and operating large-scale, high-performance digital applications using modern cloud technologies (for example: Amazon Web Services, Microsoft Azure, or Google Cloud Platform)
• Demonstrated ability to lead and mentor engineers and senior technical contributors, and to raise engineering standards through coaching and influence
• Experience implementing industry-standard security practices and technology controls throughout the software delivery lifecycle
• Demonstrated experience leading effective use of AI-assisted software development tools (for example: for coding, code review, test acceleration, and troubleshooting), with the ability to set expectations for validating AI outputs for correctness, performance, and security
• Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and resiliency and security expectations, with experience coaching senior engineers and leads on compliant usage patterns and controls

Preferred Qualifications, Capabilities, and Skills

• Experience leading engineering culture transformation initiatives, including adoption of AI tooling, new development workflows, or modern technical practices across distributed teams
• Advanced experience with one or more cloud providers (Amazon Web Services, Microsoft Azure, or Google Cloud Platform)
• Experience building developer platforms or “paved road” capabilities (for example: reusable frameworks, golden paths, and self-service tooling) that increase engineering throughput and quality
• Experience designing and delivering solutions that use large language model (LLM) capabilities in production with strong governance, observability, and human-in-the-loop validation

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.