Mailroom Clerk

Mailroom Clerk

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

The Mailroom Clerk is responsible for opening, sorting, and distributing incoming mail, collecting outgoing mail, and maintaining electronic logs and files pertaining to mail processing for the client. Also may play a role in the achievement of the Key Performance Indicators and operational targets for the site, and perform duties with integrity & diligence in a professional manner.

Responsibilities

• Process, handle, and maintain records for all incoming and outgoing courier and mail and any other deliveries as required to ensure proper routing and labeling.
• Provide solutions to problems associated with special requirements such as bulk mail and other special needs.
• Maintain all mail stops and package rooms as appropriate
• Research and follow-up with clients regarding tracking mail and/or packages.
• Perform mailroom inspections and inventory supplies.
• Any other activities to support JLL and/or site operations.
• Actively support an environment of teamwork, cooperation, performance excellence and personal success.
• Participate in the individual performance management program and personal development planning.
• Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements.

Client Relationship

• Proactively develop and maintain client relationships and provide exceptional service as reflected by client feedback ensuring that expected service levels are achieved.
• Comply with all requirements of the client contract and meet or exceed Key Performance Indicators.
• Support the day to day delivery of mail services on site in accordance with all agreed policies, procedures.
• Identify opportunities for improved operational standards to drive efficiencies (process and cost) and make recommendations to the assistant/facility manager for consideration.

Sound like you? To apply you need to have:

• At least one year experience in related skills applicable to corporate mailroom operations.
• Customer Service or Hospitality experience required.
• Able to adequately perform required job functions including being able to lift minimum of 50 lbs, bend and move in such a way as to perform job tasks in a safe and approved manner.
• Knowledge of current postal codes, procedures, and regulations.
• Proficiency in a range of information technology tools and platforms.
• Attention to detail is required for handling sensitive mail and proper routing of mail.
• Good communication, organization and problem solving skills.
• Ability to work independently with little supervision.
• Self-motivated; confident, energetic and flexible

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

45,000.00 48,942.40 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site Kirkland, WA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay