MAINTENANCE SUPERVISOR

Job Description Maintenance Technician Organizational Structure Department: Operations Status: Full-Time, Non-Exempt Reports To: Chief Engineer / General Manager Subordinates: None Job Summary The Maintenance Technician is responsible for performing ongoing hotel maintenance and completing repairs to ensure a safe, functional, and well‑maintained environment for guests and associates. This role includes maintaining machinery, plumbing, HVAC, and electrical systems; conducting routine inspections; and coordinating major repairs as needed. Essential Job Functions Perform routine and preventive maintenance in guest rooms, public areas, and back‑of‑house spaces to ensure safe and operational conditions. Respond promptly to maintenance requests from guests and associates, prioritizing based on urgency and operational impact. Inspect, troubleshoot, and repair building systems, including HVAC, plumbing, electrical, lighting, and appliances. Complete assigned work orders accurately and within established timeframes using the property’s tracking system. Conduct regular property walks to identify safety hazards, maintenance needs, and compliance concerns. Maintain pools, spas, and related equipment in accordance with health department regulations, where applicable. Ensure proper use, storage, and inventory of tools, equipment, and maintenance supplies. Support room readiness by completing maintenance inspections prior to guest arrival. Perform minor carpentry, painting, drywall repair, and general facility upkeep. Adhere to all OSHA standards and company safety policies, including proper use of personal protective equipment (PPE). Participate in emergency response procedures, including fire alarms, water leaks, and power outages. Coordinate with external vendors and contractors for specialized repairs and services. Maintain organized maintenance areas in compliance with safety and cleanliness standards. Communicate effectively with housekeeping, front desk, and leadership regarding maintenance priorities and status updates. Physical Requirements Ability to stand and walk for extended periods (up to 8 hours per shift). Ability to use hands and fingers to handle, feel, and operate tools and equipment. Ability to bend, reach, stoop, kneel, and crouch to perform maintenance tasks. Ability to exert up to 25 pounds of force occasionally and up to 10 pounds frequently to lift, carry, push, pull, or move objects. Ability to work indoors and outdoors in varying environmental conditions. Communication & Comprehension Ability to communicate effectively in English, both verbally and in writing. Ability to read, write, and interpret instructions, safety procedures, and work orders. Ability to clearly convey information and respond to questions from guests, associates, and leadership. Cognitive & Problem‑Solving Skills Ability to assess situations and determine appropriate courses of action quickly and accurately. Ability to identify, troubleshoot, and resolve routine maintenance and operational issues. Ability to prioritize tasks and manage time effectively in a fast‑paced environment. Behavioral Competencies Ability to work effectively in stressful or high‑pressure situations. Ability to respond to guest concerns with professionalism and a solutions‑oriented approach, regardless of origin. Ability to anticipate, prevent, identify, and resolve workplace issues. Ability to work independently with minimal supervision and collaboratively as part of a team. Disclaimer This job description is a general representation of the duties and responsibilities commonly associated with this position and is not intended to be an exhaustive list of all tasks performed. #J-18808-Ljbffr