Community Liaison

Your Role as the Community Liaison

As a Community Liaison , you will serve as the primary connection between our skilled nursing facility and the broader healthcare community. You'll be the first point of contact for referral sources, families, and discharge planners—guiding tours, coordinating admissions, and building strong relationships that support census growth and continuity of care.

You'll also play a key role in following patients after discharge, ensuring smooth transitions and strengthening long-term partnerships with hospitals, physicians, and other healthcare providers. This is a highly visible, relationship-driven sales role that blends healthcare knowledge, communication, and community outreach.

Summary

The Community Liaison supports skilled nursing census growth through proactive relationship management, referral development, and admissions coordination. This role works closely with facility leadership to position the community as a trusted post-acute care partner while upholding Americare's mission, values, and Hometown Hospitality® standards.

This role may also be known as:

Community Liaison, Admissions Liaison, Marketing Liaison, Healthcare Sales Representative, or Referral Coordinator.

What You'll Do

• Serve as the initial point of contact for referral sources, families, and responsible parties
• Coordinate tours and support the admissions process
• Collaborate closely with the Administrator and nursing leadership to support census goals
• Build and maintain strong relationships with hospitals, discharge planners, physicians, and community partners
• Represent the community at networking events, promotions, and outreach activities
• Present services in a professional, engaging, and consultative manner
• Assess appropriate placement options for prospective residents
• Conduct follow-up calls and visits after patient discharge
• Maintain a visible, professional presence in the community
• Uphold Americare's mission, values, and Hometown Hospitality® standards

What You Bring

Education & Experience

• LPN, RN, BSW, MSW, or therapy background (PT, OT, ST, PTA, or COTA) preferred
• Case management, admissions, or skilled nursing experience preferred
• Minimum 18 years of age with a high school diploma or GED

Skills & Strengths

• Excellent communication and interpersonal skills
• Ability to build trust and long-term professional relationships
• Strong judgment, organization, and follow-through
• Professional appearance and comfort in a highly visible, community-facing role

Licensure

• Valid driver's license with a good driving record

Physical & Work Requirements

• Full-time position with up to 50% travel
• Frequent standing, walking, driving, and public interaction
• Ability to lift up to 35 lbs. and push/pull up to 100 lbs.
• Indoor office environment with regular community-based travel

Take the Next Step

If you're ready to combine healthcare knowledge with relationship-driven sales—and want to be part of a company that truly values people—we'd love to meet you.

Apply today and help families find comfort, care, and connection at Americare Senior Living .

Equal Opportunity Employer

Americare Senior Living is committed to creating an inclusive workplace where all individuals feel welcome, respected, and supported.

Interested in Americare Senior Living but not ready to apply?

We understand that timing matters. Our Talent Network offers a simple way to stay connected, receive updates on sales, admissions, and leadership opportunities, and explore what's next — with no pressure to apply.

Join our Talent Network through our LinkedIn page: