Accounts Receivable Agent

A1 Professional Talent Service

Moore, OK

About the job Accounts Receivable Agent

Essential Functions:

Provide AR support to hotel properties
Each Agent will support an average of 4-6 hotels, depending on size
Regularly contact customers, primarily via phone and e-mail regarding their open invoices with the hotel
Provide duplicate invoice copies as needed
Resolve customer billing disputes and/or escalate to supervisor/hotel as needed
Some research and reconciliation may be needed
Provide a high level of customer service to both our external and internal customers
Promptly respond to all inquiries
Other duties as may be assigned by supervisors

Regular attendance is expected based on schedule and business needs
Monday-Friday working and 8 hours, plus an hour off for lunch, somewhere between 7:00 AM7:00 PM, with weekend work on rare occasions
Participation in employee events, onsite meetings, hotel visits and industry conferences are expected.
Work well with others at a variety of levels within the organization

Ideal candidate will also possess the following characteristics:

Work well with others at a variety of levels within the organization
Maintain a work environment that is comfortable, user-friendly, and organized
Ability to adapt to new demands, reprioritize workload and address urgent demands quickly
Ability to communicate effectively and respectfully to all associates and all internal/external

resources

Eagerness and ability to learn new skills, technologies and business processes quickly
Ability to work well with others
Ability to collaborate with cross-functional teams and across all levels of the organization
Must be able to work inclusively, but also be able to work independently and without excessive supervision
Strong oral and written communication skills
Ability to maintain confidential employee information
Attention to detail

Qualifications:

High School diploma or equivalent required
1-3 years customer service, administrative or accounting experience
Above-average written and oral communications skills
Microsoft Office Suite Experience

Customer Service experience in one of the following industries a plus; Hospitality, Accounting or Commercial Oil & Gas

Apply

Vacancy posted 4 days ago

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