Collection Specialist (Opener) | Fort Lauderdale, FL

Collection Specialist – Full-Time | Fort Lauderdale, FL Build a Career with Ace Recovery Group Ace Recovery Group is a growing commercial debt collection agency specializing in the recovery of merchant cash advances (MCA), business loans, and other commercial receivables. As we continue to grow, we're looking for someone who's ambitious, competitive, and motivated to build a long-term career with us. This is more than an entry-level collections position—it's an opportunity to learn the industry from experienced professionals, build your own pipeline, and work toward becoming a Senior Account Manager with substantial commission earning potential. If you're driven, enjoy speaking with people, and are looking for a company where hard work is recognized and rewarded, we'd love to meet you. About the Role As an Account Manager (Opener), you'll be the first point of contact with merchants. Your role is to identify opportunities by reaching out to merchants, understanding their situation, and qualifying those who are ready to discuss resolving their accounts. You'll work directly under a Senior Account Manager, building your own pipeline of qualified merchants. Once a merchant is ready to move forward, you'll introduce them to your Senior Account Manager, who will negotiate the settlement agreement and payment plan. You'll earn commission on every successful deal generated from your pipeline, in addition to your annual salary. Responsibilities Contact merchants using company-provided leads and assigned accounts Build rapport with business owners and identify merchants interested in resolving their obligations Qualify opportunities and transition them to your Senior Account Manager Build and maintain your own pipeline of active merchants Maintain accurate notes and follow-up activity within our system Meet daily and weekly outreach goals What We're Looking For Strong communication and phone skills Competitive, self-motivated, and goal-oriented Professional and confident speaking with business owners Coachable and eager to develop professionally Organized and able to manage a consistent pipeline Someone looking to grow with the company and advance into a Senior Account Manager role Previous experience in sales, collections, customer service, or negotiations is a plus, but we're willing to invest in the right person with the right attitude. Compensation & Benefits $22.00-$25.00/hourly Commission on successful deals generated from your pipeline Health Insurance Dental Insurance Paid Time Off Direct mentorship from an experienced Senior Account Manager Clear path to becoming a Senior Account Manager with significantly higher commission earning potential Position Details Location: Fort Lauderdale, FL (In Office) Schedule: Monday–Friday, 10:00 AM – 6:00 PM Why Join Ace Recovery Group? We're looking for someone who wants to build a career—not just find their next job. From day one, you'll work alongside an experienced Senior Account Manager, learning the business while building your own pipeline and contributing directly to the company's growth. As you develop your skills and consistently perform, you'll have the opportunity to advance into a Senior Account Manager role, where you'll negotiate settlements, manage your own accounts, and significantly increase your earning potential. If you're hungry to succeed, willing to put in the work, and looking for a company that rewards performance and promotes from within, we'd love to hear from you. Compensation: $22.00-$25.00/hourly + Commission Health Insurance & Dental Insurance Job Type: Full-Time Work Location: In Person – Fort Lauderdale, FL Ace Recovery Group