Business Analyst / Quality Analyst Tester

Business Analyst / Quality Analyst TesterHybrid- Raleigh, NC / LocalsThis hybrid role combines business analysis with software quality assurance testing responsibilities. This senior BA / Tester role will work with the business and other stakeholders to support the business process analysis. This role will work with multiple internal and external stakeholders to capture requirements, business process workflows and develop other BA artifacts using agency Business Analysis Team tools and templates. This role will also perform QA and Testing work and ensure our applications run smoothly.Business Analyst Duties:Develop a strong understanding of the functions, uses and requirements for the systemGather, analyze, and document business requirements from stakeholders.Identifying and documenting current and future state process workflowsDeveloping documents such as: Business objects inventory list Reports, email notifications and Forms List, Email Notifications/Letters Inventory List, User Stories, Permission Matrix, WireframesAdditional development of documents may include but is not limited to entity relationship diagrams, data dictionaries, system context diagramsPreparing and maintaining project documentation and artifacts including analysis, reports and user documentationHelp business develop use casesTranslate business needs into functional specifications and user stories.Collaborate with development teams to ensure requirements are understood and implemented correctlySupporting required system go-live activitiesDocumenting gap analysisSoftware Testing DutiesExecute manual and automated test cases to validate software functionality, performance, and security.Perform data migration testing to ensure accurate transfer of data between systems.Conduct back-end testing, including validation of APIs, server-side logic, and integration points.Write and execute database queries (SQL) to verify data integrity and consistency.Identify, document, and track software defects using issue tracking tools (e.g., Jira, QC, ADO).Collaborate with developers and product teams to resolve bugs and improve application quality.Perform regression, integration, and user acceptance testing (UAT).Create and maintain test plans, test scripts, and testing documentation.Ensure compliance with QA standards and best practices.Strong English comprehension and communication skills (spoken and written) for clear documentation and effective user support.Ability to work autonomously and be a "self-starter"Experience working in a fast-paced Agile Testing environmentProficiency in writing SQL queries and understanding relational databases • Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups • Public Health or other health systems experience is desired • Must have familiarity with agile methodology, tools and frameworks, i.e. scrum, kanban Required/Desired Experience:7 years of Extensive knowledge of business system analysis techniques and testing methodologies Required7 years of Demonstrated experience in gathering business requirements and development of business rules and process flow. Required7 years of Proven experience with business process design, definition and/or re-design. Required7 years of Experience with Business Analysis methodologies and problem solving Required7 years of Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) Microsoft Project RequiredExcellent communication skills (both verbal and written) Required3 years of Proficiency in writing SQL queries and understanding relational databases RequiredDemonstrable analytical skills and an attention to detail. RequiredExcellent creative thinking and problem solving skills Proactive, quality oriented, with demonstrated leadership and team building skills. RequiredExperience working for State government Highly desired3 years of Healthcare related experience Highly desired5 years of Knowledge Creating Context Diagram and Functional decomposition Required3 years of Experience with DPH public health lab system and programs Highly desired3 years of Familiarity with agile methodology, tools and frameworks, i.e. scrum, Kanban Highly desired3 years of Experience with manual and automated testing, data migration testing, back-end testing, validation of APIs, server-side logic, integration points Required3 years of Identify, document, and track software defects using issue tracking tools (e.g., Jira, QC, ADO). Highly desired3 years of Experience with automated testing tools like UFT, Tosca, NeoLoad, Selenium. Highly desired