Inside Sales Representative

Job Description

Job Description

We are looking for an Inside Sales Representative to join a fully onsite team. This contract opportunity is ideal for a sales representative who can strengthen relationships with existing accounts while uncovering new business within an assigned territory. The role focuses on driving profitable growth, preparing accurate quotes, and partnering with internal teams to deliver responsive service and dependable order execution.

Responsibilities:

• Build and maintain strong relationships with established customers to support repeat business and long-term account growth.

• Identify, research, and engage prospective clients and key decision-makers to create new sales opportunities within the territory.

• Prepare estimates and pricing proposals, present product recommendations, and guide customers through the sales cycle to close business.

• Manage inbound and outbound account activity, including order follow-up, status updates, and coordination of expedited requests when needed.

• Process order revisions, cancellations, and related updates while communicating changes clearly to the appropriate internal departments.

• Work closely with outside sales, purchasing, quality, production, and customer support teams to ensure accurate information and timely service.

• Track market activity, competitor movement, and industry developments to support effective territory planning and account strategy.

• Review sales performance data and share relevant insights that help align customer demand with production and delivery schedules.

• Resolve customer concerns promptly and effectively while maintaining a high standard of service throughout the relationship.

• Develop a strong command of company products, capabilities, and operational processes in order to represent the business effectively.

• Prior experience in inside sales, account management, or a similar customer-facing sales role.
• Ability to grow revenue by developing existing accounts and converting prospective customers into active customers.
• Experience preparing quotes, discussing pricing, and managing customer projects through completion.
• Strong communication and relationship-building skills with the ability to collaborate across multiple internal teams.
• Comfortable working in a fast-paced onsite environment and handling both inbound and outbound sales activity.
• Working knowledge of sales performance tracking, territory management, and market-based lead development.
• Ability to address customer issues effectively while maintaining accuracy, professionalism, and follow-through.