Care Coach 1

Job Title

Visit Medicaid members in their homes, Assisted Living Facilities, and/or Long Term Care Facilities and other care settings 75-90% local travel

Assesses and evaluates member's needs and requirements in order to establish a member specific care plan

Ensures members are receiving services in the least restrictive setting in order to achieve and/or maintain optimal well-being

Planning and implementing interventions to meet those needs

Coordinating services, and monitoring and evaluating the case management plan against the member's personal goals

Guides members/families towards resources appropriate for their care

Services are driven by facilitating interactions with other payer sources, providers, interdisciplinary teams and others involved in the member's care as appropriate and required by our comprehensive contract

Required Qualifications

• Must live in Charlotte or Lee counties in Florida.
• Bilingual in English and Spanish
• Bachelor's degree in health and human services field
• 2 or more years of related experience
• Knowledge of Microsoft Office Word and Excel
• Exceptional verbal/written communication and interpersonal skills
• Ability to use a variety of electronic information applications/software programs
• This role is considered patient facing and is part of ***'s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• This role is part of ***'s Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.

Preferred Qualifications

• Prior experience with Medicare & Medicaid recipients
• Experience with electronic case note documentation and documenting in multiple computer applications/systems
• Experience with health promotion, coaching and wellness
• Knowledge of community health and social service agencies and additional community resources

Additional Requirements

Must have the ability to provide a high speed DSL or cable modem for a home office (Satellite and Wireless Internet service is NOT allowed for this role). A minimum standard speed for optimal performance of 10x1 (10mbs download x 1mbs upload) is required