GenAI Application Developer
VirtualVocations
Working remotely on a contract basis, an early-career GenAI Application Developer will build and enhance AI-powered applications for an AWS Contact Center as a Service (CCAS) platform, focusing on conversation flow design, Amazon Connect integrations, and AI service orchestration. Key Responsibilities Build, update, and maintain Amazon Connect contact flows, routing profiles, and queues for voice and chat channels Integrate Lex V2 bots into Amazon Connect flows for call deflection and self-service Write AWS Lambda (Python) functions to orchestrate Bedrock LLM calls and embeddings workflows Required Qualifications A Bachelor's degree in Computer Science, Engineering, or a related field with 2-4 years of relevant experience, or a Master's degree with 1-2 years of prior relevant experience 2+ years of software development experience with Python, including building and troubleshooting AWS Lambda functions Hands-on experience with Amazon Connect setup and configuration, including contact flows, routing profiles, and queues Experience integrating Lex V2 bots with Amazon Connect flows Familiarity with conversational AI design, including slot elicitation and error recovery
Vacancy posted 4 days ago
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