Duty Supervisor

Chicago, 2150 Frontage Road, Des Plaines, Illinois, United States of America Job Description Posted Tuesday, June 16, 2026 at 4:00 AM | Expires Tuesday, July 21, 2026 at 3:59 AM Duty Supervisor in Des Plaines, IL Responsibilities Communicates with station ina timelymanner. Ensure punctual provision of the assigned flights, correct number of meals for each provisioned flight, crosschecking thesealingof outgoing flights as well as proper handover to theaircraftcrew and dispatch team. Follows all incoming operational communications from the clients and direct them to the concerned departments. Increases efficiency in packing and rotation of equipment andensurecorrect dead-head packing Controls the usage of clean uniforms and safety equipment. Supervises the processing time to avoid delays,lapsesand overstocking Identifies problematic areas within the consigned sectors and implements corrective actions whilemaintainingproper communication with the superior. Controls the timing for the food flow with tray-setting and food-production department. Delivers all information for correctinvoicingof all sold articles per flight Updates customer specifications in each consigned department and ensures that requirements of hygiene, quality and safety standards are fulfilled and inventory deadlines are met. Monitors Daily floating inventory/requesting equipment (traymats,etc) and monthly inventory. Assistsin menu changes, and SPML specs. In the absence of the Account Manager, supervises, motivates, andassistsflight coordinator and food packer departments as well astrains, manages, schedules, develops, disciplines, conducts performance appraisals, and counsels team members. Qualifications Ability to work independently and in a team environment Ability to motivate the team Planning-, coordination and Excellent verbal and written communication skills Availability, staying power and self-assertion Highlyresult orientated High levelof self-organization What We Offer Competitive Pay $24-$26 Daily Complimentary Meals (Breakfast, Lunch and Dinner). FT employees are eligible for 401K and medical benefits: medical, dental, and vision. An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality. Genuine career development opportunities, both nationally and internationally. The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry by attending world-class events. Diversity & Inclusion Statement DO & CO provides equal employment opportunities. Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic. #J-18808-Ljbffr