Senior Medical Assistant Certified- Department of Medicine (Katy/West Houston)

Senior Medical Assistant Certified (Sr. MA) Position At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position functions as an expert, demonstrating highly competent knowledge in technical and advanced examinations and treatments required to perform medical assistant level tasks under the direct supervision of a Physician or Registered Nurse. The Sr. MA provides high quality support of patient care and services, oversees scope of practice (e.g., Hand Hygiene Validator, EMR super‑user), and assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. FLSA Status Non‑exempt Qualifications Education High School diploma or equivalent education (e.g., GED, verification of homeschool equivalency, partial or full completion of post‑secondary education) Experience Five years medical assistant experience with highly complex, chronic disease management or in a specialty discipline Licenses and Certifications Required Certified Medical Assistant through AAMA, NAHP, NCCT, NHA or Registered Medical Assistant or EMT BLS – Basic Life Support or Instructor (AHA) – American Heart Association Preferred CPT – Certified Phlebotomy Technician (ACA) Skills and Abilities Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations Proficient in speaking, reading, and writing the English language necessary to perform the essential functions of this job Effectively communicates with patients, physicians, family members, and co‑workers in a customer‑service focused manner Knowledge of medical practice and patient care; assists with examinations, diagnostic and treatment procedures; knowledge of medical equipment and instruments Skill in developing and maintaining clinical quality assurance and accurate medical records Employs a learning attitude toward solving problems, using good reasoning and judgment Provides safe, patient‑centered, compassionate, and competent care Proficient in computer skills for documentation and work‑related purposes Completes required continuous training and education, including department‑specific requirements, and maintains current certifications Establishes and maintains effective working relationships with patients, medical staff, coworkers, and the public Works with peers in a team situation Understands the patient population as it relates to the clinical disease process Demonstrates advanced assessment competencies appropriate for level of practice Essential Functions People Essential Functions Models and promotes a positive work environment that assists the interprofessional care team to achieve optimal department results; leads and initiates problem resolution within the work unit; facilitates teamwork by anticipating needs and responding positively to requests for assistance Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data comprehensively; teaches peers to think critically by verbally expressing rationale for decisions and following up consistently Independently executes the duties and responsibilities of a preceptor, serves as a clinical resource in the department, uses advanced skills and competencies, guiding and mentoring colleagues through processes to provide optimal patient care, and provides structured feedback with examples Service Essential Functions Provides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership, completing pre‑visit planning workflow before visits whenever possible Communicates with patients, obtains and documents vital signs, chief complaint(s), performs medication review, discusses and reviews medical and social history, and documents all aspects in the electronic medical record Follows up with patients as appropriate to ensure compliance with recommendations, medications, lab/x‑ray results, special visits, PCP visits, dieticians, diabetes educators, etc.; ensures patient utilization and activation of MyChart Coordinates care with hospital, ED, consulting physicians, and community resources when appropriate, including handling patient inquiries Models behaviors and skills, through peer‑to‑peer accountability, to improve department score for patient satisfaction Quality / Safety Essential Functions Reports observations, conditions and problems of patients to the physician and/or nurse; recognizes abnormal clinical findings and reports them appropriately; maintains patient privacy and safety Accurately performs routine tests such as EKG, rapid strep, urinalysis, and urine pregnancy tests Sterilizes instruments and equipment; prepares, cleans, and maintains exam and treatment rooms and supplies Finance Essential Functions Uses resources efficiently and does not waste supplies; responsible for stocking exam rooms, inventory, and ordering supplies Self‑motivated to manage time effectively and prioritize daily tasks, minimizing incidental overtime; models effective time management and coordinates colleagues to meet department demands Growth / Innovation Essential Functions Develops skills of team members and continually assists in improving performance and outcomes Actively participates in professional development and ongoing educational activities at the department level Offers innovative solutions through participation in performance improvement activities Completes and updates My Development plan on an ongoing basis Supplemental Requirements Work Attire Uniform: Yes Scrubs: Yes Business professional: No Other (department approved): Yes On‑Call *Note that employees may be required to be on‑call during emergencies (e.g., disaster, severe weather events) regardless of selection below. On Call: No Travel May require travel within the Houston Metropolitan area: Yes May require travel outside Houston Metropolitan area: No Work Shift Day (United States of America) Job Category Non‑clinical Additional Information Houston Methodist is an Equal Opportunity Employer. #J-18808-Ljbffr