Water Resources Manager

Water Resources Manager

The Water Resources Manager is a leadership position that reports directly to the Deputy Director of Utilities - Water Resources. The position will plan, organize, and direct the day-to-day operations and maintenance activities of the City of Santa Maria's water system, including water production and treatment, water distribution, and customer service. In addition, the position is responsible for ensuring a clean, safe, and reliable domestic water supply for the community, serving over 23,000 metered connections.

The City of Santa Maria is a full-service city with a Council/Manager form of government with over 700 employees and serves approximately 110,000 residents. The City is located on California's central coast and covers over 23 square miles, which balances urban and agricultural lands. The Utilities Department is responsible for providing water, wastewater treatment, sewer collection, refuse collection, and disposal services to Santa Maria. The Mission Statement of the Utilities Department is to provide efficient utility services through the use of progressive innovation, excellent customer service, and the wise use of public resources for the long-term benefit of the community.

Under general direction of assigned supervisor, plans, organizes, and directs the operation and maintenance of the City's Water or Wastewater systems, based on area of assignment. The water system includes operations and maintenance of the distribution system, groundwater production wells, and the blending-disinfection facility. The wastewater system includes operations and maintenance of the wastewater treatment plant and the sanitary sewer and storm sewer systems. This position supervises other department professional and technical staff and consultants.

The Water Resources Manager is a Middle Manager role that provides the essential tools, support, and guidance to staff to ensure high-quality utility service delivery. Their role ensures that the residents and businesses in Santa Maria receive dependable and safe resources.

The ideal candidate for this leadership position is an experienced water professional who possesses a bachelor's degree in civil engineering, environmental sciences, or related fields. They have advanced knowledge and experience related to the safe operation of drinking water systems and State regulations. They have experience managing staff, leading large teams, and effectively communicating with internal and external stakeholders.

The ideal candidate will also have experience in identifying and implementing solutions related to water supply, reliability, and quality; infrastructure, technology, and regulatory compliance; and operations and maintenance.

Required online submittals:

1. Up-to-date application
2. A cover letter that explains how your education and experience align with the Ideal Candidate Statement.
3. A copy of relevant certifications (Refer to the Minimum Qualifications section below)

These duties are a representative example; position assignments may vary depending on the business needs of the department and organization.

• Based on area of assignment, plans, organizes, and directs the operations and maintenance activities of water in the Water Resources Division of the Utilities Department, in conformance with regulatory requirements and industry standards.
• Recommends and implements operational plans and procedures for improving division effectiveness and efficiency.
• Develops and implements long-range capital programs.
• Solicits, coordinates, and reviews work of consulting firms engaged in operational studies and capital project design.
• Assists in development of specifications for fleet purchases and equipment to ensure operational efficiency.
• Develops and administers budgets.
• Prepares and/or reviews technical reports, designs, and calculations to ensure compliance with engineering and regulatory standards, and responds to regulatory and funding agencies.
• Hires, trains, supervises, and evaluates subordinate staff.
• Conducts presentations before City Council, boards, commissions, and community groups as directed by the department director.
• Receives customer complaints and takes appropriate action.
• Scope of assigned area will depend on departmental structure and is at the discretion of the department director.
• Upholds the values of the organization and has strong customer service orientation.
• Performs other related projects and duties as assigned.
• Demonstrates regular, reliable and punctual attendance.

Core competencies:

• Talent Development - Effective performers keep a continual eye on the talent pool to monitor skills and needs of team members. They expand staff skills through training, coaching, and development. They evaluate and articulate present performance and future potential.
• Organizing & Planning - Effective performers have strong organizing and planning skills that allow them to be highly productive and efficient, manage time wisely, and effectively prioritize multiple competing tasks.
• Organization Knowledge - Effective performers understand the workings of a municipal organization, formal and informal policies and structures, and know "how the place works."
• Relationship Building - Effective performers understand that a primary factor in success is establishing and maintaining productive relationships. They interact with people and are good at it. They devote appropriate time and energy to establishing and maintaining networks.
• Results Orientation - Effective performers maintain appropriate focus on outcomes and accomplishments, are motivated by achievement, and persist until the goal is reached.
• Industry Knowledge - Effective performers understand the general workings of local government within which the organization functions, and maintain a current knowledge base.
• Written Communication - Effective performers write clearly and concisely, composing informative and convincing documents. They use written language to convey substance and intent with simplicity, accuracy and clarity.
• Financial Acumen - Effective performers understand the financial framework of the organization. They are cost conscious and fiscally responsible, and use financial data to make informed business decisions.
• Change Agility - Effective performers are adaptable, are effective in the face of ambiguity, and support an orientation for change.
• Technology Savvy - Effective performers use technology to be successful in their organizational role. They value technology and leverage existing and new technology to achieve efficiency.

Minimum qualifications:

• Ideally, five (5) years of progressively responsible operations experience, including two (2) years of leadership experience in water utility management, water supply systems and facilities, water operations and maintenance activities, hydrology and water resources management, water infrastructure, and regulatory compliance; or
• Education equivalent to a bachelor's degree from an accredited college or university with major coursework in environmental studies, biology, business administration, public administration, engineering, or a related field; and/or equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
• Current technical/professional knowledge of complex principles, methods, standards and techniques associated with the scope of work of a recognized profession, such as:
• Modern physical, chemical, and bacteriological processes involved in water treatment and distribution.
• Local, State, and Federal guidelines regulating the operation and maintenance of water distribution and production facilities.
• Reporting requirements to local, State, and Federal regulatory agencies.
• Utilities design and construction practices.
• Record keeping requirements.
• Emergency response and crisis management.
• Budgeting; effective management, supervision, evaluation, and training.
• Safety precautions and procedures.
• Effective verbal and interpersonal communication skills.
• Microsoft Office Suite (or equivalent).
• Use computers and other office equipment effectively.
• Desired licenses and/or certifications associated with the assignment, such as:
• Certificate of registration as a licensed Civil or Mechanical Engineer issued by the California State Board of Registration of Civil and Professional Engineers.
• State of California Water Treatment or Distribution Operator Certificate.

Selection process:

• Possession of a valid and appropriate California Driver License. Must have and maintain a satisfactory driving record and meet City liability requirements to drive for City business.
• Requires completion of a background investigation to the satisfaction of the City.
• The incumbent must meet the physical requirements of the job class and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the duties to be performed.

Supplemental information:

• May require completion of a pre-employment physical to the satisfaction of the City.
• Reasonable accommodation(s) for an individual with a qualified disability will be considered on a case-by-case basis.