Curriculum Manager

Why Work at BYU

At Brigham Young University (BYU), your work is an opportunity to contribute to a distinctive educational mission rooted in the gospel of Jesus Christ and to make a meaningful difference in the lives of students.

As the flagship university of The Church of Jesus Christ of Latter-day Saints, BYU strives to be among the exceptional universities in the world. We are devoted to our faith, our students, and the University's Mission: "To assist individuals in their quest for perfection and eternal life."

We seek staff members who enthusiastically embrace and advance this unique mission. Across the university, staff bring their expertise and talents to work that helps students learn, grow, and thrive. A culture of covenant belonging, weekly devotionals, meaningful opportunities for learning and growth, and a beautiful and historic campus make BYU a distinctive and inspiring place to build a career.

Belonging Statement

United by our common primary identity as children of God, BYU values and embraces the variety of individual characteristics, life experiences and circumstances, perspectives, talents, and gifts across the BYU community. This richness strengthens our shared efforts to create and support an environment of covenant belonging centered in Jesus Christ.

Employment Requirements

Members of The Church of Jesus Christ of Latter-day Saints are required to hold and be worthy to hold a current temple recommend to be hired and to remain in any position at BYU.

In hiring decisions, Brigham Young University lawfully gives strong preference to qualified, faithful members of The Church of Jesus Christ of Latter-day Saints. All employees are required to abide by the university's Honor Code and Dress & Grooming Standards. Successful candidates are expected to support and contribute to the academic and religious missions of the university, which are aligned with the principles and doctrine of The Church of Jesus Christ of Latter-day Saints.

Equal Opportunity

Brigham Young University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or protected veteran status.

Curriculum Manager

All positions in the Registrar's office have a primary responsibility to contribute to the mission of BYU and its strategic objectives. The Curriculum Manager leads the development, approval, implementation, publication, and maintenance of curriculum and catalog information across Coursedog, AIM, MyMAP, and related systems. The position supports the University Curriculum Council and academic-unit leaders by translating approved academic decisions into accurate, accessible information that helps students plan their programs and make informed enrollment decisions.

What you'll be doing in this position

Team Leadership & Operational Stewardship

• Provide daily leadership, supervision, and mentoring to student employees, fostering a work environment consistent with BYU values and service expectations.
• Assign, monitor, and evaluate student employee work to ensure accuracy, timeliness, and compliance with institutional policies.
• Maintain full proficiency in all assigned processes to serve as the operational expert and resource for student employees.
• Conduct regular performance discussions, provide coaching, and support student employee development.
• Ensure team operations uphold FERPA, university policy, and Registrar's Office standards.

Training & Development of Student Employees

• Design, implement, and maintain a comprehensive training program for student employees, including onboarding, process-specific instruction, and ongoing skill development.
• Create and update training materials, guides, and documentation to ensure clarity, consistency, and alignment with current policy and system functionality.
• Deliver individual and group training sessions to reinforce correct procedures and address performance gaps.
• Coordinate with Associate Registrars to ensure training content reflects current workflows, system updates, and policy changes.

Quality Assurance, Reporting & Communication

• Develop and administer a quality assurance program that measures workload volume, processing accuracy, response times, and compliance with established standards.
• Conduct routine audits of student employee work, document findings, and initiate corrective actions as needed.
• Use tools such as Excel and Tableau to track, analyze, and report operational data, identifying trends and areas for improvement.
• Prepare regular reports for Registrar leadership summarizing team performance, emerging issues, accuracy concerns, and resource needs.
• Communicate process changes, policy updates, and system modifications to student employees and ensure consistent implementation.

Process Improvement & Resource Evaluation

• Review existing workflows to identify inefficiencies, bottlenecks, and opportunities to enhance accuracy, speed, and service quality.
• Develop proposals for process modifications, policy adjustments, or additional resources (staffing, technology, training tools) that support improved operations.
• Collaborate with Associate Registrars and Enrollment Services partners to test, validate, and implement approved process improvements.
• Participate in cross-functional initiatives that support broader Registrar's Office and Enrollment Services goals.

Other Responsibilities as Assigned

• Support office-wide initiatives, peak-period operations, and special projects.
• Serve on committees or working groups as assigned.
• Engage in professional development to remain current on best practices in higher education operations, student services, and process management.

What qualifies you for this role

Minimum education/experience required: Bachelor's degree and 2 years of related experience OR 6 years of related experience

Preferred: Bachelor's degree and 4 years of related higher education or management experience

Skills, abilities, knowledge, licenses, certifications:

Required

• Leadership & Team Development : Demonstrated ability to lead, mentor, and develop student employees; fosters accountability, teamwork, and alignment with BYU's mission and values.
• Process Improvement & Analytical Thinking : Ability to evaluate workflows, identify inefficiencies, and propose data-driven improvements that enhance accuracy, efficiency, and service quality.
• Alignment with Institutional Mission & Priorities : Ability to understand and support the goals of the Registrar's Office, Enrollment Services, and the university; ensures decisions and actions reflect institutional values and strategic objectives.
• Technology & Systems Proficiency : Ability to learn and use student information systems, workflow tools, and data platforms (e.g., Excel, Tableau) to support operations, reporting, and quality assurance.
• Collaboration & Relationship Building : Strong ability to work effectively with Associate Registrars, campus partners, and student employees; builds trust and maintains positive working relationships.
• Communication Skills : Strong written and verbal communication skills; able to convey complex information clearly, professionally, and with appropriate sensitivity.
• Problem-Solving & Decision-Making : Ability to analyze issues, identify root causes, and implement effective solutions in a fast-paced, detail-oriented environment.
• Organizational & Project Management Skills : Ability to prioritize multiple tasks, manage competing deadlines, and deliver projects that align with organizational strategies and goals.
• Initiative & Adaptability : Demonstrates resourcefulness, willingness to take initiative, and ability to adapt to evolving policies, technologies, and operational needs.
• Issue Identification & Reporting : Ability to clearly identify, document, and communicate operational issues, risks, and impacts to leadership.

Preferred

• Knowledge of university and Registrar policies and procedures and student information systems
• Knowledge of Federal Educational Rights and Privacy Act (FERPA) regulations
• Competency in Crucial Conversations
• Competency in Enrollment Services Agile project management skills
• Knowledge of specific Registrar service area

What we offer in return:

This position comes with fantastic benefits, including:

• 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)

• Excellent work-life balance: 13 paid holidays + 22 days paid vacation + 12 sick days, accrued annually

• Employee assistance program, available to the employee and all members of their household

• Tuition benefits for employees and eligible family members

• Access to athletic facilities

• Excellent medical/dental benefits

• Short/long-term disability benefits

• Paid parental and maternity leave

• Wellness Program

• Free on-campus parking

• Free UTA passes for employees, spouses, and qualified dependents

• Discounts at the BYU Store and for many events at BYU

Pay Grade: 52

Typical Starting Pay: $65,500-$84,500

The actual compensation offered will take into consideration internal equity and may vary based on the candidate's job-related experience, knowledge, skills, and other relevant factors. Candidates with very significant work-related experience may receive an offer higher than the posted typical range.