Chief Technology Officer

Department: Information Technology

Reports to: Chief of Staff

Status: Exempt Non-Union

Probation: 180 Days

Benefits: Sick Vacation Personal Accruals and malpractice insurance covered through Federal Tort Claims Act Malpractice insurance covered through Federal Tort Claims Act

CENTERS MISSION

Building a world where LGBT people thrive as healthy equal and complete members of society.

DEPARTMENT SUMMARY

The IT department supports the organizations technology infrastructure and systems focusing on delivering reliable secure and scalable technology solutions. It drives enterprise-wide technology modernization and supports operational efficiency through strategic technology management and innovation.

JOB SUMMARY

The Chief Technology Officer (CTO) leads enterprise-wide technology modernization efforts within the IT department focusing on stabilizing and optimizing the OCHIN Epic system to ensure effective delivery on technology investments. Reporting to the Chief of Staff the CTO directs technology strategy resource management and innovation initiatives to enhance the end-user experience and operational efficiency across the organization. This role provides leadership to the Head of Technology and ITS/HIS teams and manages technology budgets and purchasing decisions.

ESSENTIAL FUNCTIONS

Technology Strategy and Leadership
Develop and execute the organizations technology strategy aligned with operational and infrastructure objectives emphasizing enterprise-wide modernization and OCHIN Epic system optimization.
Lead technology change management initiatives to improve organizational effectiveness and service delivery with a focus on healthcare technology expertise.
Collaborate with executive leadership and cross-functional teams to integrate technology solutions that support organizational goals and impact multiple functions.

IT Systems and Infrastructure Management
Oversee the design implementation and maintenance of IT systems and infrastructure to ensure reliability security scalability and compliance with relevant standards and regulations.
Manage technology budgets purchasing resources and vendor relationships to optimize investments and performance.

Team Leadership and Development
Provide leadership guidance and professional development opportunities to IT teams including the Head of Technology and ITS/HIS teams fostering high performance and innovation.

Operational Decision-Making and Support
Make independent decisions regarding financial investments in technology solutions team and department restructures and implementation of new systems affecting the entire organization.
Maintain availability for technology emergencies to ensure continuous operational support.

Supervisory Responsibilities
Directly supervises the Head of Technology and ITS/HIS teams.
Responsible for decisions involving team and department restructuring.
Oversees staff development performance management and recruitment within supervised teams.

NON-ESSENTIAL FUNCTIONS

Perform other duties as assigned.

REQUIRED QUALIFICATIONS

Bachelors degree in Computer Science Information Technology Healthcare Informatics or a related field or an equivalent combination of education and directly relevant experience.
Significant experience in technology leadership roles within complex organizations including strategic planning IT management and technology implementation.
Demonstrated expertise in OCHIN Epic/Epic system implementation and healthcare technology.
Proven track record of managing enterprise-wide technology modernization and change management initiatives.
No license or certification is required.
Proficiency in IT systems architecture infrastructure management cybersecurity principles and technology project management.
Experience with technology budgeting purchasing and vendor management.
Strong skills in technology strategy development and execution.
Expertise in OCHIN Epic/Epic system technologies and healthcare IT compliance tools.
In-depth knowledge of current and emerging technology trends especially in healthcare IT.
Understanding of regulatory and compliance requirements related to healthcare technology.
Knowledge of nonprofit healthcare and human-services technology environments.
Expertise in technology change management and digital transformation.

PREFERRED QUALIFICATIONS

Advanced degree in Information Technology Healthcare Informatics Business Administration or a related field.
Experience leading technology initiatives in nonprofit healthcare or human-services organizations.
Proven success in driving digital transformation and innovation in healthcare technology environments.
Experience managing large-scale Epic system implementations and optimizations.
Relevant professional certifications such as Certified Information Systems Security Professional (CISSP) Project Management Professional (PMP) or Certified Information Technology Manager (CITM).
Advanced skills in enterprise architecture frameworks cloud computing and data analytics platforms.
Experience with integrated healthcare IT systems and compliance tools.
Strong proficiency in OCHIN Epic/Epic system administration and optimization.
Specialized knowledge of healthcare IT regulations data privacy and security standards.
Familiarity with nonprofit organizational structures funding models and healthcare service delivery.
Deep understanding of technology change management methodologies.

PHYSICAL REQUIREMENTS

Ability to work at a computer workstation for extended periods.
Effective verbal and written communication skills for meetings presentations and collaboration.
Mobility to attend meetings and events within the organization and externally as required.
Capacity to respond to technology emergencies as needed.

WORK ENVIRONMENT / SCHEDULING REQUIREMENTS

Primarily office-based work environment with regular interaction with staff leadership and external partners. Occasional travel between organizational sites and to external meetings or events. Standard business hours with potential for extended hours to meet project deadlines organizational needs or technology emergencies. Availability for on-call support during critical technology incidents.

The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race color ancestry national origin sexual orientation gender identity and expression sex pregnancy childbirth and related medical conditions religion disability age military or veteran status including status as a victim of domestic violence assault or stalking genetic information (including family medical history) political affiliation or activities medical or health conditions or marital status.

Required Experience:

Chief