Lead Service Technician - Lincoln

Job Description

Job Description

We are seeking a highly skilled Ford/Lincoln Certified Service Technician to join our expanding team at Korum Lincoln as a Lead Service Technician in Puyallup, WA. The ideal candidate will possess a strong background in automotive service and hold Ford or Lincoln certification. This role involves performing precise work on specific repair orders and accurately diagnosing the necessary repairs to ensure vehicle safety and customer satisfaction.

Hourly Pay Range: $30.62 to $61.31 - May be paid hourly or flat rate

Lead Technician Incentive Program: P otential to earn based on the hours generated by the team in the shop

Monthly Productivity Incentive: Hourly Technicians have the potential to earn monthly productivity bonuses of $1.50 per hour worked, and Flat rate technicians have the potential to earn monthly productivity bonuses up to $3.00 per flat rate hour

Responsibilities

• Dispatch work to the team in an equitable manner that achieves maximum productivity and quality service
• Provide first-line technical assistance to team members
• Assists with training other Service Technicians
• Perform diagnostic assessments and repairs on Ford and Lincoln vehicles according to manufacturer specifications.
• Execute repair orders efficiently while maintaining high-quality workmanship.
• Lead and mentor junior technicians to uphold service excellence.
• Communicate repair needs and vehicle issues clearly to service advisors and customers.
• Maintain a clean, organized, and safe work environment.
• Test drive vehicles as required during the maintenance or repair process.

Requirements

• Ford or Lincoln certifications are required.
• High School Diploma or Equivalent 
• Proven experience as a service technician with a strong emphasis on diagnostic skills.
• Ability to read and interpret technical manuals and wiring diagrams.
• Strong problem-solving skills and attention to detail.
• Excellent communication skills and a commitment to customer satisfaction.
• Ability to learn new technology, repair and service procedures, and specifications
• Valid Washington Driver's License

Benefits

• Competitive hourly wage ranging from $30.62 to $52.46, paid semi-monthly.
• Opportunities for continued training and professional development.
• Supportive team environment and career growth within Korum Automotive Group.
• Medical / Dental / Vision
• Paid Time Off
• Employer-paid life Insurance
• Voluntary additional Life, Long-Term Disability, Critical Illness, and/or Accident Insurance
• Employee Assistance Program (EAP)
• Paid Holidays
• 401(k) Salary Deferral Plan with Employer Match
• Vehicle Purchase Discount Program
• Discounts on Parts and Service
• Employee Events and Recognition
• Company-Paid Uniforms for Specified Positions
• Paid Training Based on Position

Other Potential Compensation:

• Discretionary Bonuses
• Incentive Awards
• Employee Referral Bonuses
• Years of Service Award Bonuses

About the Company

Korum Automotive Group is a reputable and customer-focused dealership committed to delivering exceptional automotive service. Located in Puyallup, WA, we pride ourselves on our knowledgeable team, quality workmanship, and dedication to the community we serve. Join us and become part of a company that values expertise, integrity, and excellence.

By working at a Lincoln dealership, you can be a part of a brand that honors the past and is invested in the future. Join the Lincoln Family, where we value service to each other and the world as much as to our customers!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.